AquaTruReviews of aquatru.com

4.1694 reviews
Industrial Supplies

AquaTru

About AquaTru

AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.

AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: aquatru.com
Website: aquatru.com
Category: Industrial Supplies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AquaTru reviews

Showing 483 reviews with 5 stars · Clear filters

Cindy
Oct 16, 2026
Great customer service
Our package got lost in the mail, and after just one e-mail, we had a replacement sent out and received in a very timely manner. Great customer service!
Response from AquaTruOct 19, 2026
Hello Cindy, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Dick
Oct 16, 2026
Explaining the filter and helping me…
Explaining the filter and helping me with the purchase. Can I receive a coupon to purchase additional filters?
Response from AquaTruOct 16, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
George M.
Oct 16, 2026
very customer friendly and courteous
very customer friendly and courteous. Great product too
Response from AquaTruOct 16, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
stephen Y.
Oct 16, 2026
Water is truly water
Water is truly water , just good ol’ water Thank you
Response from AquaTruOct 16, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Michael A W.
Oct 16, 2026
Piece of mind and easy to use.
Love it! The Carafe is easy to use. It's nice to not have to recycle all of those plastic jugs anymore also. But with this machine I still have piece of mind that I'm drinking really clean water. I also bought an extra carafe to make sure I always have some cool water in the fridge.
Response from AquaTruOct 16, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Matt
Oct 16, 2026
Good Product
They make good products. Only complaint is that the filters seem quite expensive but that seems to be a given nowadays. Would recommend.
Response from AquaTruOct 16, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Karima G.
Oct 16, 2026
Aquatru is a great water filtration…
Aquatru is a great water filtration system. Amazing customer service. Thank you.
Response from AquaTruOct 16, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
miramardream
Oct 16, 2026
Customer rep did everything to find a…
Customer rep did everything to find a solution
Response from AquaTruOct 16, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa

AquaTruReviews of aquatru.com

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AquaTruReviews of aquatru.com

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Great customer service

Explaining the filter and helping me…

very customer friendly and courteous

Water is truly water

Piece of mind and easy to use.

Good Product

Aquatru is a great water filtration…

Customer rep did everything to find a…

About AquaTru

About these reviews

More in Industrial Supplies

Top Armor

GemIQ - Headquarters

Academic chem lab

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AquaTru reviews

Great customer service

Explaining the filter and helping me…

very customer friendly and courteous

Water is truly water

Piece of mind and easy to use.

Good Product

Aquatru is a great water filtration…

Customer rep did everything to find a…