AquaTruAquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 483 reviews with 5 stars · Clear filters
Michael C.
The agent politely informed me that my recent order didn’t include the RO filter and helped me get the right filter. She was very nice on the phone.
Response from AquaTruOct 21, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Andros W.
Great product.
Response from AquaTruOct 21, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Eric L.
Undersink setup was very easy to install. The hardest part was cleaning out the cupboard to make space. The water tastes great!
Response from AquaTruOct 21, 2026
Hello Eric, Thank you for taking the time to share your experience with us! We’re delighted to hear that under sink setup was very easy to install, and the water tastes great. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ale
Kathy L.
So easy to set up and water tastes so smooth.
Response from AquaTruOct 21, 2026
Hello Kathy, Thank you for taking the time to share your experience with us! We’re delighted to hear that your AquaTru was easy to set up and that you’re enjoying the smooth taste of your water. Your feedback truly means a lot to us, and we appreciate you choosing AquaTru. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ale
Lois C.
clean water, taste good.
Response from AquaTruOct 21, 2026
Hello Lois, Thank you for taking the time to share your experience with us! We’re delighted to hear that you’re enjoying the clean water and great taste from your AquaTru system. Your feedback truly means a lot to us, and we appreciate you choosing AquaTru. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ale
Kiran P.
We were thinking of getting Aquatru water filtering system but could not make up our mind as to which one. When we called initially, we talked to Customer Care Rep Daniel and he walked us thru the system in detail and gave us a few days to make our decision. He even gave us his ext #139 so we would talk to him direct and he e-mailed us a tentative invoice to confirm. Daniel was very patient, courteous and professional. We decided on Aquatru Classic over the counter and called back again. This time we asked for him and the another rep, Manuela said that there is no one by that name working for them! We had hard time to have our order processed and every step was like a road block. All your shipments are with Free Shipping and she was adding on extra charges with every step! We told her that we have an e-mail from Daniel with a tentative invoice that there are no extra charges but she made it sound like we were telling a lie!. We did get AquaTru classic in two days and are very happy with it. The water quality is absolute phenomenal and water does taste so good. It barely takes 13 minutes to filter one tank of water. The installation was very easy and felt like we just knew how to do it. Big thanks to Daniel. He helped us a lot. Wish you had more reps like him.
Response from AquaTruOct 21, 2026
Hello Kiran, Thank you for taking the time to share your experience with us! We’re delighted to hear that you’re enjoying your AquaTru Classic and the excellent water quality and taste. We’re also glad the installation was easy and that Daniel was able to provide helpful, patient, and professional assistance during your decision-making process. We sincerely apologize for the frustration you experienced when placing your order and appreciate you bringing these concerns to our attention. Your feedback is valuable to us as we continually strive to provide a smooth and positive customer experience. Thank you for choosing AquaTru! If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ale
Wendy R.
The water is amazing. I’ve owned other water filtration devices but this one I can actually see the water difference from my tap water to the filtered. Love it.
Response from AquaTruOct 21, 2026
Hello Wendy, Thank you for taking the time to share your experience with us! We’re delighted to hear that you’re noticing such a clear difference between your tap water and your filtered water. It’s wonderful to know you’re loving your AquaTru system! Your feedback truly means a lot to us, and we appreciate you choosing AquaTru. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ale
Tiffany
Incredible service! Went above & beyond! & very fast response!
Response from AquaTruOct 21, 2026
Hello Tiffany, Thank you for taking the time to share your experience with us! We’re delighted to hear that you received excellent service and that our team was able to assist you promptly. Your kind words mean a lot to us! We truly appreciate you choosing AquaTru. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ale