AquariumPlants.comReviews of aquariumplants.com

I’m not normally one to post bad reviews but I ordered 6 blue mystery snails from this site. The order was delayed a few days due to a mechanical failure of UPS which I don’t blame on the aquarium store at all. Stuff happens. My snails arrived almost a week after I ordered them and of course all of them were dead. Where I fault the aquarium site is their customer service. I filled out the online form with no response. I called them and left a voicemail with no call back. I emailed them and they said they would get back to me and still nothing. At this point I’m thinking I just might be out $30.

Always nice plants

All plants died within a week. All water parameters, substrate, co2, lighting and fertilizers have been on point with my tanks. I feel these plants were grown outside of water which if I knew that I would not have spent $150 on this order

More interaction about order. Faster order. Don't use a delivery company without air conditioning so the plants don't die of heat.

Item shipped July 12. July 17 I still haven’t received it.

The company has not responded to my request on their lgbtq+ policy. I won't be spending any more of my money until they do. In light of the recent Supreme Court decision that gays can be refused service it's inly fair that I can decline to purchase from a company who doesn't support me.

You did not send a tracking # I have no idea when to expect my package. I need the items I ordered and there was no option to speed up delivery. I ordered Saturday June 24th. Maybe the holiday caused a delay.

It took over a week and a half to ship. I tried to cancel the order because of the slowness and they shipped it anyway. I am totally dissatisfied.