AptoReviews of apto.com

Apto is pretty easy to use. Prospect and Nurture (which connects to Apto) has one limitation that makes it super frustrating for everyone at our company. When building a new list of prospects it makes you choose from a section called "contact frequency" and the lowest frequency is 30 days. If you call someone on the list - they don't show up again on that list again for 30 days. This makes no sense for our business (Commercial Real Estate) as we usually follow back up with people one to two weeks later and even sooner if we just had a meeting or proposal with them. We asked for them to reduce this limitation to 1 week or just remove it but they haven't done anything about it. They told us a work-around idea that includes setting tasks for everyone you contacted but this defeats the purpose of having tasks which I use only for the most important follow ups. This limitation has forced me to make calls from regular Apto which is slow and tedious and my call volume in recent weeks has been cut in half because of it. I know that everyone at our company would really appreciate this to be updated in Prospect and Nurture as soon as possible.

It's been a year since we started with this program - the mapping has taken far too long to get to a point where agents can get into the program and actually use it. We see the light at the end of the tunnel :)

Non existent support!