Marc C.
If I could give no stars I would
If I could give no stars I would. They sent me the wrong part after validating with their website and confirming correct. After paying 36 dollars for 2 day shipping which took a full week to arrive, I had to pay for return shipping and a 12% restock fee after it takes them 7-10 days to verify receipt of a part unopened. As other reviewers have noted, a very poor return policy, and very poor customer service. I would spend my money at more reputable sellers, this place is a boarder-line scam opperation
Response from Appliance Parts 4 All Com IncMay 31, 2026
Hi Marc, I am incredibly sorry for the frustration this situation has caused. You trusted our website compatibility check, paid for expedited shipping, and ended up waiting a week for the wrong part, that is absolutely not the seamless experience we aim to provide. I completely understand why you are upset. We want to make this right. When a mistake happens on our end regarding part compatibility, our policy is to ensure our customers aren't left holding the bag for return shipping or restocking fees. I would love the opportunity to look into your order personally, and find out exactly what went wrong with the website verification so we can fix it for future buyers. Please reach out to us directly at [email protected]/800-939-0722 with your order number so I can personally expedite your refund and help you find the correct part for your appliance. Thank you for holding us accountable, and I hope we can earn back your trust. Best, Kim