Appliance Parts 365Reviews of applianceparts365.com

You do not want to do business with this company. I ordered a part 6/14/23. I never received an order confirmation, but my credit card was charged. After about 2 weeks, I sent a "chat" request as to status of my order. No response. After another week, I sent another "chat" stating to cancel order. No response. Contacted CC and opened dispute.

I bought an ice maker and they sent me a part that did not work. It didn't even look like the correct part. It was much smaller than my original ice maker. I returned it a month ago and received confirmation from USPS that it was received. I have yet to receive a refund. I've emailed them several times and they don't respond. This company is a scam. I wish I read reviews of this company before buying from them. So incredibly frustrating that this company is still in business scamming people.

Ordered a side rail for a crisper drawer for a Whirlpool refrigerator. Order was confirmed for 2 side rails. Parts came fairly promptly but were labeled as center rails. Turns out there is no side rail, the entire frame has to be replaced, which is not their fault. Contacted them about a return, completed the return authorization request form and they have been silent, despite me reaching out via their website three times. No unauthorized returns will be refunded and there is a 30 day limit after which no refund will be given. Do not buy anything from this company

Ordered part, took forever to arrive. I had to follow up several times to find out what was going on with my order. Finally received the part, but it was the wrong part. Went through the whole process that this company requires for a return and refund. It's now been over 3 weeks and I have emailed them every but now I can't get a response. DO NOT ORDER ANYTHING FROM THIS COMPANY, THEY ARE A COMPLETE SCAM.

Sham Business that will not send you what you’ve ordered, or anything else for that matter. They didn’t respond to 4 inquiries at all, then I sent them a few expletives and they responded saying they would send the parts. Then they went silent again.

The absolute worst. Ordered a part like everyone else. Waited. Waited. Waited. Waited. Requested update. Waited. Waited. Requested update. Waited. Waited. Reversed the charges and said screw it.

It's like a broken record when you read the reviews, and I'm here to tell you the same thing. Ordered a replacement rack for my dishwasher that was supposed to be delivered in 2 to 6 business days. I was charged for the part at the time of the order (instead of when it shipped). On Day 6, I hadn't received any shipping notification, so I contacted the company. The response was that it was out of stock and wouldn't be back in stock for 3 months. I ended up getting my money back, but I can almost guarantee they would have kept it had I not contacted them. Totally shady.

Ordered two control boards for Amana Ptac units. After waiting for more than a month with no updates, I attempted to contact the company through email, phone, and chat. I can never reach anyone at the company. After multiple attempts at contact, I contacted my credit card company and filed a claim against applianceparts 365. Only after doing this, a week later they sent me an email stating then the order was canceled. I wish I had read some of the reviews on this company before placing my order