Appliance Parts 365Reviews of applianceparts365.com

How horrible can a company be? Order placed on 10/1 and paid for Express S&H. On 10/12 I submitted an inquiry about the status on their online form. NO RESPONSE. On 10/14 I used the live chat on their site and was told due to an error my part would ship out tomorrow (10/15). The agent would not refund the extra I paid for EXPRESS S&H nor upgrade it to overnight. customer service 101... You lose customers when you do not make efforts to correct problems your company has caused. You gain customer loyalty when after making a mistake you make extra efforts to resolve the situation.

Do not order from here. They are not truthful about delivery times and don't know when the product will arrive

Shipped wrong part. Refused to issue an RMA. Customer support did not pick up the phone after lengthy waits - they disconnected me instead.

I should’ve looked up reviews on this website. I ordered a part on September 21st and it is now October 8th the item still hasn’t shown up. They have no problem with taking my money.. zero communication with no tracking unless you create an account with them supposedly. Save yourself the headache and DO NOT ORDER FROM THEM.

Get a lawyer before taking this gamble. They lie and steal. You will receive a box of shattered plastic claiming to be you product then they deny your return. Company should be dismantled and closed.

Ordered part, paid for it and it never arrived. Have sent multiple emails and nada. Do not order from them-very shiesty.

Do not purchase anything from these guys they donot care one bit about you they failed to include my street address when shipped now they are telling me it’s my problem it was returned to them try getting ahold of someone even an operator the employees don’t seem to care one bit if they help you or not. Oh they had my street address to take my money what a poorly run business

I order a part the moment I ordered I call to cancel they didn't answer they send the part that it docent fit I have to pay the return the part was 45.00 dlls shipping 12.00 and to return it cost me 39.50 If you try to call there is no answer no wonder it has so bad reviews pl