Appliance Parts 365Reviews of applianceparts365.com

I ordered a Kitchenaid stove knob in early November 2020 and it was showing in stock. They had the best price online, so I ordered it as we needed it for the stove for Thanksgiving. A day later I get an email saying it's on backorder and cannot be canceled! The part finally arrived mid-December, so, it turned into 32 days to receive an in stock part which in my estimation was not due to the pandemic or USPS shipping issues, but they simply do not stock the parts they say they have in stock, they order them from somewhere else as a middleman. Nice business model they have here, never again will I order from them. It's $2 more on ebay from a legit seller, save the headache and spend the extra couple of dollars.

They pretended to have my part in stock, only to turn around and say its on backorder. Days after I made my purchase too. So now I'm waiting even longer for my part. So if you're in a hurry, I'd check elsewhere.

DO NOT ORDER FROM HERE!! Never received my order and no one answered my many, many inquiries. Luckily I paid with PayPal so after filing a claim, I got my money back.

ApllianceParts365 Really Suck! They sell you parts and then they lead you with a carrot on a stick with lies and probabilities and never come through with your purchase. If your looking for parts look elsewhere. Save yourself a headache. PartsDr is just as cheap and actually reliable.

I paid Fedex Priority overnight $40.30 for shipping and today is day number 8 and I still didn't get the part. Michelle, the manager, very rude and doesn't care about the customers, she is not able to refund the money that I paid for nothing. I won't buy in this crappy place anymore. There are many better places to buy the same parts.

I paid for next day shipping and they sent it 9 day economy shipping. These guys are crooks. Total trash! Do not use these guys!

Paid extra for 2-3 day shipping, almost 2 weeks later, still has not showed, could never get ahold of anybody, and when I finally did I asked for a return on my shipping money since it did not arrive in the time i purchased, and they told me they could not refund the money. Terrible way to handle business.

Do not buy parts from this site, they will mass with your order. They don't have anything in stock but they show they have it