Appliance Parts 365Reviews of applianceparts365.com

Ordered a part for microwave and 5 business days later the order status was still showing "Processing"... When I reached out to Applianceparts365 to request an estimate ship date I received no answer. I then ordered the same part from Encompass and received it the next day. I requested order cancelation from Applianceparts365 and got no answer but noticed the following day the order status changed to "Shipped". That's my answer there I guess "Denied"... Applianceparts365 may be okay if you don't really need the parts and don't mind waiting without knowing when or if they will be shipped, backordered, etc. As I write this review my microwave is fixed using the Encompass part ordered 5 business days after placing the Applianceparts365 order. The tracking number Applianceparts365 website listed for my order shows only that a label has been created btw. I'll probably keep their part as a spare if I get it but I wish I knew how slow and mute they are.

Ordered an evaporator fan motor that was in stock. Two days later received an email saying it was shipped. I tried the tracking number they supplied, wouldn't work. Six days later established an account to check my order. Said I had no orders. Then checked reviews on this company. Turns out the reviews are terrible. Reseller ratings website has a 77.8 percent one star rating. You know there are many people that would give them a zero star rating if they could. I have disputed the charge on my credit card and will order from a real company now.

Awfull If I could give negative five stars it would be too positive for this lousy excuse of a company. They said my order would be received within 9 days. My part was put in the mail after 11 days. Who knows when it will arrive. Kind of a waste of time leaving a negative review as mine will get piled on the boat load of previous negative reviews. Please dont shop here

Horrible. Wish I had read others reviews. Parts supposedly in stock, they were not. Finally after the items arrived, one part was wrong part number (not the part I had ordered). No reply to emails, no phone reply to voicemails. The online customer service wanted me to fill out a form to return the wrong part. They would not ship me the correct part. Horrible customer service. Crooks. Going to dispute the charges.

This company is a scam. They show products in stock that aren't in stock and knowingly under price other companies. They charge for expedited shipping knowingly when the product can't be shipped. They expect most people will just write it off to learning their lesson...DON'T BUY FROM THEM!!!

If I could rate them a zero I would. I ordered a part a month ago and I have not received it. I have not gotten a response to my email or calls. They never answer the phone. This may be worth reporting to the better business bureau. I would suggest anyone else who has not received their orders to do the same.

ordered a part on 1/1/21. today is 1/15 no part or a call back after a email and 3 messages left on voicemail. Scam

I ordered a part for my refrigerator and I was even willing to pay for overnight delivery. After the second day I tried their customer service number. Nobody answered and I left a message. NO RESPONSE. I tried emailing them. NO RESPONSE after several days. I cancelled the order. They control the customer experience and this clearly and obviously shows that they don't have time for their customers.