Appliance Parts 365Reviews of applianceparts365.com

I wish I could rate them lower than one star. I ordered an item, but what I received was not the part that was listed when I placed the order. So I attempt to return it by getting an RA#, which they approved and provided. It was then that I find out that I have to pay for return shipping for an item that they shipped incorrectly, and also that they will charge a 10% restocking fee for this same part. At the end of the day, it is basically not worth returning the item when factoring in shipping costs and that restocking fee....ALL BECAUSE THEY ARE INEPT AND SENT THE WRONG PART. Never buy from them!

Thieves. Paid $11 for two day FedEx delivery of washer part. Part did not leave the warehouse for 3 days. FedEx delivery scheduled for four days after that. No way to reach this company or track my order.

They did not ship the part I ordered, they shipped a different part and when I contacted them to bring it to their attention they told me it was "compatible". It's not. The wiring configuration is different to the part I ordered and I would need to modify it in order to use it. I asked to return the part and they expect me to pay shipping and won't be refunding the shipping I paid originally. Additionally they say they will only refund 90% of the purchase price as a restocking fee. No response from them for days now. The part they shipped me is available for $46 less than I paid from other vendors (I paid $178.14 so a significant difference). Had they notified me that they were going to ship a different part when I ordered I would have cancelled the order. I have opened a dispute with my credit card company at this time. I would strongly caution others about taking the risk of dealing with this company.

Absolute scam. I Ordered a part for my grandmothers washer from them at a great buy. I Never got a shipping confirmation a month later so I sent them email after email just checking on status. No reply! Disputed the charge with pay pal and got a refund. Never again! I hate that there’s so many sites like this now. I used to order on internet with no worries. People like this make me want to pay retail at the big box stores.

Please beware before you purchase. My product was damaged. Within a few days of receiving it, a return was initiated. They received the item, held on to it for a bit, and refused to refund me because it was "used". I attempted to contact them via phone, and almost a month later, I am still waiting on a phone call. I launched a complaint through the BBB, which is the only way to reach them and get a response. They are now revoked, but I don't want to see someone else in this predicament. So buy at your own risk.

Dryer Lint Filter wore out so I ordered a replacement from Applianceparts365 and paid twice the amount of the part for expedited service. Wet laundry was piling up everywhere. Six days later, no part and Appliancparts365 wont answer a call, respond to an email, or even answer their on-line chat. Their webpage says the standard "Due to COVID19 our........service is awful." So I went on Amazon, and the part will be delivered tomorrow. They don't have a problem with COVID. Don't use Applianceparts365.

This is totally scam! They do not answer the phone or email. Is been 4 weeks since my order. Is a scammm!

This company is garbage. Website makes mistakes and mistakenly orders items just being viewed and then no one responds to any communication to rectify the situation. Left messages, emails and website form messages and nothing. Use Amazon instead.