Appliance Parts 365Reviews of applianceparts365.com

Everything about the order went well.

You had the part I needed and the shipping was very fast.

We have purchased from you in the past and will continue to do so when needed. Parts availability, price and speedy delivery are top notch.

The order process was easy and quick. I was quickly emailed by the owner after I inquired about adding more items to the order and was warned that they have to order the parts as they are not currently available. I don’t know if the company would have emailed me and tell me that I had to wait for the ressupply, if I didn’t first email them about something else. Another note is that all the items I purchased were listed as in stock in their site. This wasn’t too much of a big deal since I had a 30 day window, but will be for others. I highly recommend Art updates his site with a live inventory system, allowing customers to see exactly how many of each product is available while browsing the site. This would allow them the information needed and help them decide if they can wait for a restock or not. The only issue I have was that after several weeks, I emailed for an update and they went unanswered. My guess is that this company either has no customer service staff except the owner or they are short staffed. Aside from this, the order arrived safely, on time, and 100% correct. The company gets an A- from me. The only tip I can provide is to work in the customer service issue. Emails go unanswered for a long time, chat support isn’t always live, and the phone number is not available on the site. They have sms text support however, if you can find their phone number.

Product availability and quick shipping was a plus for me. I will be sure to use this company again.

Quick delivery, great price for a safety replacement valve for our gas stove!

Best price I found. Part worked as expected. Ordered Friday night, received Thursday around lunchtime.

Great price and fast shipping. Good customer service too - thanks!