ApplianceMaster.comReviews of appliancemaster.com

I've used Appliance Master a number of times and have always been satisfied. I'm able to get an appointment quickly, they show up when scheduled and get the job done.

Called at 8:30 am had a technician here by 9:30 am the same day! Dave was knowledgable, helpful and efficient. I would recommend him to anyone.

I just had the pleasure of meeting Tom, he quickly assessed the problem with my mini-fridge and gave me a great explanation of how the system works. I appreciate his advice and honesty- great job! I'd definitely call again.

The Service Technician was wonderful. He took time to explain many things to me @ my appliances and how to better take care of them. His name was Ed and he was extremely knowledgeable and great.

Prompt scheduling, repairman called before arrival, on time and very pleased with our repairman Tom S. Explained everything he was doing, very efficient & courteous and knowledgeable.

I would highly recommend Appliance Master. Scheduling was simple. All of the staff is extremely professional and courteous. The technician showed up early and was extremely thorough and efficient. He fixed the dryer quickly. We were very happy with the whole experience.

The refrigerator was delivered, but, could not be installed because "the water line on the old refrigerator is plastic" and "the new one takes metal fitting." At no time during the purchase or delivery instruction was water line or type mentioned. I was instructed to get the "proper" water line connection installed, then call for unit to be installed and old one hauled away. I did so, left a message, no call back. I called again a few days later, was promised a return call, which did not happen. I called again, had installation scheduled for 4/24, received reminder call day before, waited through the 4-hr window on 4/24, but no one came. I called back to the office, only, to find out crew forgot, as there was no refrigerator in the truck; I would be called with a new installation date. I have not received a call thus far. I called twice this morning to follow-up, and only got to voice-mail each time. I'll call again later, but, I'm close to taking these issues to Costco. Indeed, my review above was for a different company, not Appliance Master. So, I apologize. Appliance Master Tech. was prompt, courteous, and professional. He consulted with his resources as needed to diagnose our refrigerator's problem.

He had the patients yo shoe me other places that lint collects in the dryer. I vacuum the lint screen often, and also vacuum out the vents, but it still wasn't enough. I smelled fire when I turned it in and he showed me where it was. I'm not a mechanic so I would never know how to take it apart.