Angel C.
Permanently restricted my account
My bank, card, credit card, and Apple Pay was hacked January 16th & 17th. I filed disputed to get everything fixed. Everything seemed to get fixed untill today Feb 4th. I received an email saying my account was restricted. I called them, they seemed rude . I tried to explain but they kept cutting me off saying since I filed a dispute it’s in the terms and conditions that they restrict my account. I offered many solutions and explained that I had to dispute it. What was I supposed to do ? Just lose out on all my money because I was hacked. The only thing they could say is “ policy, that’s unlawful. It feels as if I’m being punished for begging hacked, as if that wasn’t bad enough. I filed a complaint with cfpb


