Apollo ModaReviews of apollomoda.com

Response from Apollo ModaMay 16, 2023

We apologize for any inconvenience caused. Rest assured, we have initiated a 100% refund for your purchase. If you haven't received it yet, please reach out to us at [email protected] so that we can assist you promptly. Your satisfaction is our priority, and we are here to ensure a seamless resolution for you.

Response from Apollo ModaMay 14, 2023

Dear Nahor, I am writing to express my sincere gratitude for your wonderful review of Apollo Moda. We are thrilled to hear that you love the shoes and find them to be perfect. Your kind words mean the world to us and we cannot thank you enough for taking the time to share your thoughts. Best regards, Apollo Moda.

Response from Apollo ModaMay 14, 2023

Dear JOVAN, Thank you for taking the time to provide feedback about our shoes. We're sorry to hear that you found them to look cheap and made of plastic. We take your comments seriously and appreciate the opportunity to address your concerns. At Apollo Moda, we're committed to creating shoes that not only look great but also have a positive impact on the environment. That's why we're proud to use 40% recycled plastic in the production of our shoes. We're also excited to participate in the Souls for Soles program, where we offer our customers a reward for sending their old shoes to be recycled. We understand that style is a matter of personal taste, and we strive to provide a range of options to suit every preference. If you would like to explore alternative styles or have any other concerns, please don't hesitate to contact our customer service team. Once again, thank you for your feedback, and we appreciate your support of our commitment to sustainability. We hope to have the opportunity to serve you again in the future. Best regards, Apollo Moda.

Response from Apollo ModaMay 14, 2023

Dear AB, Thank you for taking the time to share your feedback about your recent purchase from Apollo Moda. We are delighted to hear that you love the shoes and we appreciate your support for our brand. We apologize for any inconvenience caused by the additional duties charged on your purchase. We understand that unexpected fees can be frustrating, and we regret that this detracted from your overall experience. Unfortunately, international shipping can sometimes incur additional fees beyond our control. However, we are always looking for ways to improve our shipping process and minimize any extra costs for our customers. Please know that we value your business and appreciate your feedback. If you have any further concerns or questions, please do not hesitate to contact our customer service team. We are committed to providing you with the best possible experience, and we hope to have the opportunity to serve you again in the future. Best regards, Apollo Moda.