Apollo ModaAt Apollo, we believe that everyone deserves to feel confident and stylish in their shoes, so we've crafted a collection of sneakers made from premium, vegan leather that delivers on both comfort and affordability. From the first step to the last, our sneakers will have you walking on clouds and turning heads wherever.
Apollo Moda (apollomoda.com) has 237 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 8 reviews with 3 stars · Clear filters
Christian S.
My experience with Apollo Moda was average overall. The store offers a decent variety of products, and some of the designs are quite stylish and reasonably priced. The quality of the items I received was acceptable, though not as impressive as I expected based on the product photos.
BH
Bought 2 pairs and I love the shoes. However, they were not shipped in a shoe box. They were in plastic bags. With nothing to protect the shoes, it looks like the post office, mail carrier or someone in delivery, decided to just throw them around and pile heavy things on top. I’m trying to reshape the shoes and hope I can make them wearable. The shoes I would give 4stars, shipping would get 1 stars. Probably will not buy from them again based on in how they ship their products.
Harry T.
I like this shoe, but I requested her US 13 and got a 12.5 US. There was no size scale that showed half sizes. I was wondering why the shoes were too small as a half size difference. I’m hoping that it is a personnel error but I will keep you posted based on what they do. I sent them the email. So I sent my shoes back with the return label never heard back from from them for my refund
Response from Apollo ModaOct 12, 2024
Hi Harry, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. We strive to ensure that every order is handled with care, and it seems we missed the mark this time. I assure you that we’re looking into this immediately to resolve the issue with your return and refund. Please check your email for further communication from us, as we will be following up to ensure everything is sorted out as quickly as possible. We appreciate your patience and hope to make this right for you soon! Best regards, Helen Apollo Moda Customer Experience Team
Mobile Spa Entertainment I.
The sneakers I purchased received compliments on the first wear. The look great, however I ordered a 12 and received a 11 1/2. I didn't realize until I was in pain after wearing them for 30 minutes. I couldn't return them since I've worn them outside
Marco M.
I request a change of my order and already sent the wrong shoes, but didn't receive the new ones yetthats why I select that score.
Solomon M.
Overall you guys need to organize and punctual. If customers get frustrated, you have to treat first the customers need.
Sydney M.
Love the shoe, but i ordered wide shoe and I can't even get my foot into it. I looked at the size chart and order the way it told me for wide and i ordered a half size larger. I don't think ya'll sell a wide that fits an american foot.
Response from Apollo ModaMay 24, 2023
Dear Sydney, Thank you for your feedback, and we appreciate your kind words regarding the shoe itself. We apologize for the inconvenience you experienced with the sizing. We understand the frustration of not being able to fit your foot comfortably into the wide shoe you ordered, despite following the size chart guidelines. We strive to provide a wide range of sizes to accommodate our customers' needs, including wider options. To address this issue, we would like to work with you personally to find a suitable solution. Our customer service team is available to assist you in exploring alternative options that may better fit your specific requirements. We want to ensure that you find the perfect pair that fits your American foot comfortably. Please reach out to us at your earliest convenience, and we'll be more than happy to assist you in any way we can. Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.
Gristle
Getting the shoes was easy but, the shoes themselves we not the quality I was expected. The size was wrong firstly and in inspecting the shoes, I found stitching off, glue marks inside and the just not what I was expecting. I have not received my refund yet and am waiting for that to show on my card soon.
Response from Apollo ModaMay 13, 2023
Dear Gristle, Thank you for sharing your feedback with us. We are sorry to hear that the shoes you received did not meet your expectations and were of low quality. We strive to provide our customers with the best possible products and experiences, and it's disappointing to learn that we fell short in this instance. However, we are glad to know that the process of acquiring the shoes was easy for you. We would like to assure you that we take all customer complaints seriously, and we are working on improving our quality control measures to avoid similar issues in the future. Regarding your refund, we apologize for the delay and any inconvenience this may have caused. Please rest assured that we are processing your refund as quickly as possible, and it should appear on your card soon. Once again, thank you for your valuable feedback. We appreciate your business and hope to have the opportunity to serve you better in the future.