AooliaReviews of aoolia.com

Response from AooliaSep 18, 2026

Thank you for your honest feedback. We’re sorry to hear the PD measurement was confusing for you and that the discount code didn’t reappear at checkout. We will work to improve these parts of our website for a smoother shopping experience. If you still need help with your PD or discount, feel free to contact our customer service.

Response from AooliaSep 18, 2026

Sorry for the confusion about code D50! You may use promo code BOGO50 instead, which applies to your full order including both frames and lenses. We truly apologize for the disappointing experience.

Response from AooliaSep 18, 2026

Thank you so much for this lovely review! We’re overjoyed to hear you love AOOLIA’s festive, fun and beautiful frames. It makes us happy that you enjoy our wide range of styles and colors, and that you’re satisfied with both the great quality and affordable prices. Enjoy your glasses!

Response from AooliaSep 18, 2026

¡Muchas gracias por tu pedido! Entendemos las ganas que tienes de recibir tus lentes. Estaremos pendientes del envío para que lleguen lo antes posible.

Response from AooliaSep 18, 2026

We are extremely sorry for this stressful experience. It’s upsetting that you’ve waited for a whole week trying to get return instructions for your bifocal glasses, which you cannot see out of at all. We sincerely apologize that our promise of replying within 24–48 hours was not kept and the phone line was unavailable. Please send your order number to our customer service email, and we will urgently process your return and refund request.

Response from AooliaSep 18, 2026

Thank you so much! Wow, 10 pairs, that means a lot to us. We’re so happy you keep enjoying our service and glasses. Hope you love your new pair!

Response from AooliaSep 18, 2026

Thank you for your feedback. We understand our pricing may not fit every budget. We regularly offer promotions, so feel free to keep an eye out for our discount offers.

Response from AooliaSep 18, 2026

We are sincerely sorry your order has stayed in processing for 15 days and that you have not received any reply after reaching out to us. We fully understand your worry and frustration. Please send your order number to our customer service email, and we will urgently check your order status and update you promptly.