Aon Affinity Travel PracticeReviews of aontravelclaim.com

Needed forms were easy to fill out and Aon paid claim fuilly and promptly. Telephone agents helpful and pleasant.

Claim was payed within a reasonable time and with only information requested that was also reasonable.

The process was painless and my claim was resolved with money in my bank very quickly. Would recommend!!!

Professional, knowledgeable and easy processing my claim

I had a fall at the airport and had to fly home due to breaking my kneecap. Aon refunded our cruise cost completely and fairly quickly.

We purchased travel insurance with the expectation that it would provide meaningful protection in the event unforeseen circumstances arose. After waiting on hold for nearly an hour to file a claim, we were informed that our policy included “no cancellation coverage for any reason.” It is extremely frustrating and misleading to offer a travel insurance product that does not provide one of the most basic protections consumers reasonably expect when purchasing coverage. The entire experience was disappointing, confusing, and a complete waste of time. I received a response back from AON Travel Care Insurance indicating I have not filed a claim with them. After speaking with your representative, they indicated we have no claim since our policy did not cover any type of cancellations. Another case of one hand not knowing what the other is doing!

I always got an answer to my questions , unlike my insurance company who kept prolonging the claim. I got all of my money back from my claim. Customer service was always courteous and I appreciate that. Thank you.

I have positive experience dealing with AON in resolving my challenging case. Their professionalism, knowledge and compassion made everything easy to deal with. I admire and respect AON representatives for the exceptional service extended to me, they are polite, respectful, willing and able to assist, most of all paying attention to all of my request for consideration of my case. AON is exceptional in listening carefully, patiently, giving advise and instruction clearly to expedite the process of cancellation. Their willingness to assist is greatly appreciated. Thankful for the refund it gives me hope to visit Virgin Fatima at Lisbon the second tiime around before I die. Thank you for walking with me hand in hand overcoming all possible difficulties on the way.On behalf of all of us you touch Thank you for wonderful Policy in all phases of travel protection plan. More power to your company.