Aon Affinity Travel PracticeReviews of aontravelclaim.com

Easy process Able to complete claim after 2 weeks as stated time

Update..Update: evidently a squeaky wheel does get some oil. We were just informed by Aon that we will receive basically 1 day refund of our cruise. Thank you for listening Aon..appreciate your swift reverse action. Not perfect, but will accept. Will still review future use of Aon. They are terrible!!!DON'T USE THEM. ALL THEY DID WAS DENY, DENY, DENY!!! due to 2 hurricanes one on the front & on the back our flights were canceled...we lost 2 expensive room nights & 1 day on the ship. They gave us NOTHING!!!

Good communication, prompt processing of claim

I purchased travel coverage from Aon, but unfortunately, my husband became seriously ill and later passed away. When I submitted a claim, Aon denied it, citing a preexisting condition. Despite my efforts to resolve the issue, it has now been over two months with no success. The lack of support and transparency has been incredibly frustrating during such a difficult time. I cannot recommend Aon for travel insurance based on my experience, and I will not be using their services in the future.

DO NOT USE THIS COMPANY, it’s a rip off, they do not cover cancellation. They just take your money!!! BEWARE!!!!!!!!!!!!!!!!!!!!

I initially purchased Aon Insurance not knowing I would need actually have to use it one year later. Dealing with Carnival Cruise was difficult, confusing and stressful. Not knowing that I would actually get refunded was stressful because Carnival Cruise wasn’t sure I would be able to get refunded. Once I started communicating with Aon direct and not Carnival I felt more comfortable that I would get refunded. Refunded due to unexpected death in the family.

We purchased insurance for a world cruise….not cheap but worth every Penny. The security of knowing we were so well covered was great! My husband was hospitalized for cautionary measures and everything was covered! The professional agents, the prompt replies and the fast conclusion was first class.

It was pretty easy. They told us what information we needed to file the claim. We put everything together and emailed it to them. It took very little time to get a response. We were paid within a week.