Vicky C.
Very easy to handle claim
Very easy to handle claim. Quick payment.
Response from Aon Affinity Travel PracticeJul 14, 2025
Thank you Vicky!

Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vicky C.
Very easy to handle claim. Quick payment.
Response from Aon Affinity Travel PracticeJul 14, 2025
Thank you Vicky!
Saundra
The AON group was thorough and efficient. It took some doing to really understand exactly which documents were required, but we persevered and the outcome was successful
Response from Aon Affinity Travel PracticeJul 8, 2025
Thank you Saundra.
Roberta
Very easy to submit documents, easy to know what I still needed to submit and they paid exactly what we expected without every speaking to a human.
Response from Aon Affinity Travel PracticeJul 8, 2025
While we do have humas to speak to if need be, it is great that the system was able to guide you through the claim process. Thank you Roberta.
Joanna
I would buy this insurance again. It was easy to file a claim and I received a refund within a short time.
Response from Aon Affinity Travel PracticeJul 8, 2025
Great to hear Joanna. Thank you for sharing your experience.
Randall
We did the request basically on line, it was so clear and easy. When we did talk to someone they were always so nice. Your company was so fast I'm sure you can not be beat.
Response from Aon Affinity Travel PracticeJul 8, 2025
Thank you for the kind words Randall.
Cindy C.
Everything went perfectly smooth. Case was closed quickly without any problems.
Response from Aon Affinity Travel PracticeJul 8, 2025
We are glad the claims process was smooth and it was processed quickly. Thank you for your review.
Antonio
Claim approval was handled to our favor even it took a little while.
Response from Aon Affinity Travel PracticeJul 8, 2025
Thank you for sharing your experience Antonio.
Gayle D.
The review of my claim was completed within in 10 days, and the result was approval without the need for additional paperwork.
Response from Aon Affinity Travel PracticeJul 8, 2025
Happy to hear Gayle. Thank you.