High-quality batteries for laptops, vacuum cleaners, cameras, and medical devices, covering 900,000 models, shipped from global warehouses with fast delivery, 30-day money-back guarantee, and 1-year warranty.
AolsteCell (aolstecell.com) has 169 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
aolstecell.com
Website
aolstecell.com
Category
Appliances & Electronics
Location
Commerce, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ordered a new batterie (Samsung VCA-SBTA95 (7 cells, 25.2V, 63Wh).
Great product and fast delivery. Thank you.
Response from AolsteCellOct 12, 2026
Dear Customer,
Thank you for your kind review! We’re glad you’re happy with your Samsung replacement battery and the fast delivery. Thank you for choosing AolsteCell!
Best regards,
The AolsteCell Customer Service Team
OB
Olaf B.
so viele 1 Sternebewertungen haben ein Grund !
Trotz nachgewiesenem nicht Eigenverschulden der Lieferung des falschen Akkus bin ich auf den Rücksendekosten setzen geblieben.
Und das ist bei dem lokalen Lagersitz in Tschechien entsprechend teurer !
Update:
Wenn man die Auswahl hat, ein Modell zu wählen und das anklicken kann. Dann geht man davon aus, dass man als Nächstes nur noch auf bestellen klicken muss.
So ist es auf allen anderen Webseiten nur nicht auf ihrer.
Weitere Verbesserungsvorschläge müsste ich leider in Rechnung stellen.
Effy
Response from AolsteCellOct 12, 2026
Sehr geehrter Herr Barth,
wir verstehen Ihren Unmut über die Rücksendekosten. Wie bereits erläutert, wurde der von Ihnen bestellte Akku geliefert. Dieser ist jedoch nicht mit Ihrem Gerät kompatibel.
Da es sich um eine Fehlbestellung handelt, sind die Rücksendekosten von Ihnen zu tragen. Dennoch haben wir Ihnen aus Kulanz angeboten, eine vollständige Erstattung ohne Wiedereinlagerungsgebühr für Sie zu beantragen. Dieses Entgegenkommen umfasst jedoch nicht die Übernahme der Rücksendekosten.
Wir möchten die Rückgabe weiterhin gemeinsam mit Ihnen abschließen und danken Ihnen für Ihr Verständnis.
Mit freundlichen Grüßen
Ihr AolsteCell Kundenservice-Team
KE
Kevin
Batterie inutilisable après un an
Batterie hors service au bout d'un an et SAV inefficace
Batterie commandée il y a un an, déjà totalement inutilisable.
Le service client répond aux messages, mais complètement à côté de la plaque. Produit non fiable et site qui ne respecte pas les règles de la garantie légale française.
De plus, en examinant les choses plus en détail, on constate que le serveur hébergeant le site internet de la boutique héberge également des sites d’arnaques liés aux casinos en ligne.
À fuir.
Response from AolsteCellOct 9, 2026
Bonjour,
Nous sommes désolés que votre batterie ne fonctionne plus et que nos réponses n’aient pas répondu à vos attentes. Votre commande dépasse désormais la période de garantie commerciale de 12 mois que nous proposons.
Nous pouvons toutefois vous offrir une réduction sur l’achat d’une nouvelle batterie. Si vous souhaitez en bénéficier, merci de contacter notre service client en indiquant votre numéro de commande.
Cordialement,
L’équipe du service client AolsteCell
CO
Consumer
Cancelling order needs „human agent“ but only get ai respomses
I wanted to cancel my order before shipping, as in their terms and condotions. I only get ai resonsens stating that i need a „human agent“ to cancel my order, however i am not able to connect with any.
Response from AolsteCellOct 9, 2026
Dear Customer,
We’re sorry you had difficulty reaching our team to cancel your order. We’ve sent you an information request via Trustpilot, as we haven’t been able to contact you. Please reply with your order number so we can check its status and assist you.
Thank you for your cooperation.
Kind regards,
The AolsteCell Customer Service Team
MW
Marcus W.
Excellent - my Tablet says thanks
Excellent: fast delivery and great product at a decent price. I replaced the broken battery of my ThinkPad Tablet and it’s finally usable again :)
Response from AolsteCellOct 6, 2026
Dear Customer,
Thank you for your lovely review! We’re glad your ThinkPad Tablet is usable again and that you’re happy with the battery, price, and delivery. Enjoy giving your tablet a new lease of life! :)
Best regards,
AolsteCell Customer Service Team
SM
Stuart M.
Fake laptop battery supplier!!!
I recieved a fake laptop battery from this company, it was dead when it arrived, I charged it fully and 24hrs later with no use, when I did switch on the laptop it only showed 65% battery? When I used my laptop it had gone down to 55% in minutes? Far Far worse than the battery it replaced, so bad in fact I took out the (New battery) and replaced my old one back into my laptop. This company refused to repay me, refused to take the battery back, and stopped communicating by email. This fake laptop supplier goes by two Company names, 1=AolsteCell.co.uk 2=lenovobatteryshop.co.uk
Fake battery suppliers.
This is thier updated email to me about thier fake battery refusing to accept its fake but get ME to run tests on it for THEM???
Dear Customer,
Thank you for your message regarding your battery order.
Per our warranty policy, if you believe the battery is defective, we require supporting evidence of the fault to proceed with a warranty‑covered solution for you. This may include photos or a short video showing the issue.
If you choose not to provide fault evidence and still wish to return the item, the return will not be covered under our warranty. You will be responsible for the return shipping cost, and a 10% restocking fee will be deducted from your refund for total.
You may choose one of the two options below:
Provide us with valid fault evidence, and we will assist you with our warranty process.
Proceed with the non‑warranty return at your own cost for return shipping plus 10% restocking fee. Please advise which option you prefer, and we will send you the detailed return steps accordingly.
Should you have any further questions, please feel free to contact us.
Best regards,
Iris
I recieved another email this morning asking me to test/video/report, to these con merchants about a dead battery they sent me? I made them aware, its thier fake battery, take it back and test it yourself, on your computer/test bed, its not going back into mine.
Still NO return label, and PayPal has instructed me NOT to have anymore contact with this Company.
Response from AolsteCellOct 6, 2026
Dear Stuart,
We’re sorry to hear about your experience and would like to resolve this for you.
AolsteCell is our parent company, and lenovobatteryshop.co.uk is one of our websites serving customers in the UK. Our website clearly states that we sell third-party replacement batteries, not original manufacturer batteries. We do not present them as genuine OEM products.
To assess the reported fault, we need supporting evidence, such as photos, a short video or a battery report. A description alone does not allow us to verify the issue. If a product defect is confirmed, you will not have to pay any return-related costs.
We offered you two options: provide evidence so we can process a warranty claim, or return the battery to our warehouse at your own expense under the non-faulty return policy. So far, you have declined to provide evidence or proceed with either option.
We will contact you again to explain the evidence needed and help arrange a refund or replacement once the fault is verified.
Kind regards,
The AolsteCell Customer Service Team
IP
I P.
Je viens de commander une batterie et…
Je viens de commander une batterie et j'en reçois une autre pas du tout adaptée à mon appareil sans réponse d'AolsteCell !!!
Response from AolsteCellOct 9, 2026
Bonjour,
nous sommes désolés pour ce problème. Nous vous avons envoyé une demande d’informations via Trustpilot, car nous ne parvenons pas à vous contacter. Merci d’y répondre avec votre numéro de commande afin que nous puissions vous aider rapidement.
L’équipe AolsteCell
MD
Mike D.
This my second laptop battery purchase…
This my second laptop battery purchase and it went as smoothly as the first. The tools provided along with YouTube instructions made the replacement easy.
Response from AolsteCellSep 28, 2026
Thank you for choosing us again! We’re glad your second battery replacement went smoothly and that the included tools and video instructions made installation easy. We appreciate your continued trust!
Best regards,
AolsteCell Customer Service Team