cant even put half a star unfortunately. The gym spends time and money trying to appeal to new members as no one in there right mind will stay with the gym. The manager at my local mislead me into signing a 12 month contract which has fees if i try to cancel early. The price is bang on average, the gym has necessary manditory equipment that any gym must have. THERES ALWAYS FREE THIS FREE THAT NEW MEMBER GET FREE BLAH BLAH BLAH. wheres the benefits for existing members whove been paying £34 a month for the last however long. there are no benefits aside from 10% off at a few places. Overall the staff are okay and friendly. Its just a shame they have to be so misleading in their wording to try and captivate or mislead newly joining members into signing deals they arent completely aware of. Seemingly the staff are more concerned about decorating the gym with pumpkins and skeletons. Comedically terrible priorities when they could use this money and time to help the gym become better and help out the loyal members. but no apparently halloween decorations are a much better investment to the company because we all know halloween is a really important holiday
CC
Cole C.
Oskaloosa Anytime
Had equipment I needed and service was friendly. Jen made it a good experience.
AM
ALANA M.
Not impressed for $60 a month
Not impressed for $60 a month. There is 1 singular stair climber and it’s not even a commercial one. I mostly go for the tanning but there is 1 standing bed and the bulbs are not that good. Maybe I’m just being picky, but I didn’t come for a whole day- why was the trash still the same and the same spider dead on the floor still there from now two days ago? Inside of the bed is disgusting also. Only benefit- 24/7 access which I have not had any issue with.
RG
Ray G.
I enjoy working out at Anytime Fitness
I enjoy working out at Anytime Fitness. AF has all the equipment I'm looking for to get effective workouts; with a good mix of free weights, machines, kettle bells, and floor exercise facilities. I've made some good friends at AF, and the gym is always clean - members actually re-rack the weights. The staff are knowledgable, helpful, and available for questions on how to improve my workouts.
JE
Jahden E.
Great gym
Great gym, great community overall, really love the 24/7 access
MV
Maria V.
Over 10 Years of Loyalty Lost in Five Minutes
I have been a member of Anytime Fitness in Avon Park for over 10 years. In that time, I’ve had different contracts, frozen and canceled memberships, and dealt with different payment arrangements, so I’m very familiar with how the membership process works. I’ve also recommended this gym to many people over the years, including my own spouse.
Yesterday, my spouse went in after money continued being taken from his account even though he had previously gone in and asked to freeze his membership. He was never told he needed to complete additional paperwork or that payments would continue. It wasn’t until he returned yesterday to question the charges that Angelica gave him the paperwork to actually process the freeze.
Because that didn’t make sense to me based on my years of experience with this gym, I went in today looking for clarification. I told Angelica I was so unhappy with how his situation had been handled that I wanted to cancel my membership too. Her response was basically, “Okay, that’s fine,” and she immediately brought out the cancellation paperwork.
What surprised me was the complete lack of concern about losing a customer of more than a decade. There was no attempt to resolve the issue, explain what happened, or see if there was a way to keep us as members.
When I questioned the additional fees and asked to speak with someone above her, Angelica told me, “No, no, no, we’re not doing this” and “We’re not going back and forth.”
I wasn’t trying to argue. I was asking for clarification.
I asked her to contact her superior. She identified Jasmine as her superior and Sarah as Jasmine’s superior, but didn’t provide contact information for either. She also told me that even if she contacted them herself, they wouldn’t respond anyway.
She then told me I could contact someone/something that sounded like “Bandon.” When I asked how to spell it or how I was supposed to contact them, she told me to go on Safari and Google it.
When I continued asking how I was supposed to get my concerns addressed, she said, “Ma’am, I don’t know. I don’t know what to tell you, but if you don’t leave, I’ll get you banned.”
This entire interaction happened within about FIVE MINUTES.
Unfortunately, customer service at this location has become increasingly frustrating over the years. It can be difficult to get someone to answer the phone or even catch someone at the gym, and many payment issues can no longer be handled in-house. Customers are frequently directed somewhere else for answers, which makes resolving what should be simple membership issues unnecessarily difficult.
I didn’t walk in looking for a confrontation. I wanted clarification and, ideally, a resolution. Instead, within minutes, I went from being a longtime customer asking questions to being threatened with being banned.
After more than 10 years of membership and recommending this gym to many people, I’m done. I will be taking my business to Planet Fitness or another gym. I don’t care if I have to drive farther or pay more. I will never return to this location, and I will never recommend it to anyone again.
This isn’t about not getting my way. It’s about how a longtime customer was treated for asking legitimate questions and requesting to speak with management.
It took about five minutes to undo more than a decade of loyalty.
L
L...
Anytime Papendrecht
Anytime Papendrecht. Het klonk zo goed maar wat een teleurstelling. Vanaf dag één werden we geconfronteerd met onduidelijke voorwaarden, onverwachte kosten en steeds weer nieuwe verrassingen. Achteraf bleek vrijwel alles geld te kosten, terwijl daar vooraf totaal niet transparant over werd gecommuniceerd.
Het meest storend was de houding van de eigenaar. Bij vragen over afspraken of kosten kregen wij niet het gevoel dat er werd meegedacht of verantwoordelijkheid werd genomen. Discussies werden afgedaan en als klant sta je uiteindelijk met lege handen.
Een sportschool kies je op vertrouwen. Dat vertrouwen is hier volledig verdwenen. Voor ons was dit een dure les in het lezen van de kleine lettertjes gedurende een jaar à abonnementskosten van €46,95. Wij komen hier never nooit meer terug.
RL
Roger Lynn B.
Saturday at 6:15 AM I was by myself on…
Saturday at 6:15 AM I was by myself on Suburban Avenue Anytime, fitness. Sunday at 11:45 our doorbell rang and Griffin was there with my billfold!?! All the money was there and cards etc. and I was so thrilled for the honest people that exercise at any time fitness! He said he found it on a table at 10:30 AM, which means someone else found it and several others had opportunity to take money out of it and did not. He decided to look at it seeing no one picked it up, found my drivers license and drove 3 miles to my house. God bless him and the level of honesty of people who go to Anytime fitness!!