AnthemReviews of anthem.com

What justification does this place have to wait 7 days to send out a check after its made? Ive been waiting 2 months for a claim payment. These idiots are definitely losing their jobs to AI.

Most providers have dropped Anthem - which leaves a group of doctors that are difficult to work with or flat out unavailable. Navigating the Anthem "Find a Doctor," function is a big like fishing in a big dead lake - you can cast your line out endlessly and only hope to catch a used tire. RUN!!!!

It was fine til they stopped negotiating with my hospital. It's one of the largest hospitals in New York City. And the reason they're giving for stopping negotiations is garbage. I'll be buying new coverage with a different provider, I'm lucky I can. This whole experience with anthem has been awful. I'm a cancer patient, and they added a huge amount of stress to my life.

This is a terrible greedy corporation. Everything that is wrong with America and health insurance today. This is the reason we need to protest in the street. This is the reason everyone is so angry about the terrible health care in America. They overcharge you and pay for nothing. A bunch of couchon (that means pig).

Title: Unclear Billing, Poor Communication, Privacy Concerns, and Refusal to Correct Review: My family has dental coverage with Anthem Blue Cross and Blue Shield of Georgia. We were told that preventive cleanings are covered twice per year, but later received an unexpected bill because prior procedures had exhausted the annual maximum. This was never clearly communicated to us in advance. Anthem’s Explanation of Benefits (EOB) does not clearly show how much of the annual maximum remains available. It only lists claim amounts, which does not reasonably warn members that future services will be entirely out of pocket. As a result, we proceeded with routine care without knowing coverage had already been exhausted. Customer service was difficult to reach and provided inconsistent guidance. We were told to rely on EOBs and to contact customer service to track benefits, but there is no clear, proactive notification when benefits are depleted. When I raised concerns through formal complaint channels, Anthem disclosed personal and claim information publicly and only addressed privacy after I pointed it out. This raised serious concerns about how member information is handled. Despite acknowledging the communication process, Anthem refused to take any responsibility or correct the situation, leaving us with charges we could have avoided with proper notice. Overall, Anthem needs clearer communication about benefit limits, better customer support, and stronger privacy practices to prevent situations like this from happening to other families.

I can't imaging a company with worse customer service than Anthem. They don't answer the phone, they don't put any relevant information online, they don't reply in the online chat, their automated system will not let you reach an actual person no matter what you select, they don't tell you when they are going to debit money out of your account, it goes on and on with how bad this company is. It is shameful that as a society we allow this company to continue profiting by providing insurance for us and just accepting this level of service. A business in any other industry that treated its customers the way Anthem does would be out of business in months. But we just accept it with these insurance carriers and keep sending them thousands of dollars a month. Anthem should be shut down, not by the government, but by people refusing to send them money. They do not care about their customers at all and they do not even pretend to. It's pathetic, it's immoral and it's time we stop accepting it.

The worst Medicare Advantage company. Rude staff, no response even after 14 phone calls.

always infuriating. I had an absolutely outrageous claim for $1600 for a skin prick allergy test (typically max $400). I called to ask about it and got a person who was answering from a wind tunnel, after 10 minutes I was put on hold, the line disconnected, she never called back even though she had asked for my cal back number. We had not even gotten to the point of my call yet. I call back again, get through the prompts, disconnected again. That was half my lunch break. I wasted another 30 minute sin the stupid app and still cannot get anything done. The most garbage customer support. I cannot imagine having a bigger medical situation to deal with. Crooks