AnswerNet Reviews | Read Customer Reviews of answernet.com

AnswerNet Reviews | Read Customer Reviews of answernet.com

AnswerNet reviews

119 approved reviews, newest moderated first

Laura B.
Jun 19, 2024
Great communication
Great communication, friendly people, good quality.
Response from AnswerNetJun 20, 2024
Thank you for the kind words, Laura! They mean a lot to us and the entire team. We truly appreciate your business!
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San
Jun 19, 2024
Best Service ever
I have had this company fulfill my needs of answering the inbound calls 24/7. I have a dental practice in California, averaging 500 to 800 monthly calls. I am 100% satisfied with their skills, talented agents, and dedicated supervisors. I want to shout out to Trevor in particular. I could not thank him enough. I highly recommend the company.
Response from AnswerNetJun 20, 2024
We truly appreciate taking time out of your busy schedule to leave us this kind review. We'll be sure to share this with Trevor and the rest of the team, they will be thrilled! Thank you again.
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Carol
Jun 18, 2024
Responsive
AnswerNet has been our after-hours telephone service for over two years. They provide service to three offices in Montana, always delivering messages in a timely manner and promptly responding to our emails/phone calls. Jen Shigley is professional and consistent with her outstanding customer service.
Response from AnswerNetJun 19, 2024
Carol, this wonderful review has certainly put a smile on our faces! Thank you so much for this feedback and your continued business. We promise to keep delivering exceptional service to you and your team!
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Brandon D.
Jun 18, 2024
Excellent partner
AnswerNet has been an outstanding partner, consistently demonstrating exceptional reliability and professionalism. It has been my pleasure working closely with them in providing excellent customer service to our business customers.
Response from AnswerNetJun 18, 2024
Brandon, we can’t wait to share your 5-star review with the rest of the team. They’ll be thrilled! Thank you so much for taking the time to give your feedback.
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Tom E.
Jun 18, 2024
Answernet has provided my company with top-notch, professional service
Answernet has provided my company with a professional call center service for the past year. The sales/management team is very experienced and has helped give our start-up the growth we expected in the first year. Answernet is very interactive and has adapted their approach to suit our needs. We have signed on for numerous campaigns and remain a current customer. I would highly recommend Answernet!
Response from AnswerNetJun 18, 2024
Tom, this review made our day! Thanks so much for taking the time to share this feedback. We love hearing from our clients and look forward to continuing to provide you with great service!
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Gary L.
Jun 18, 2024
Prompt
We have been using AnswerNet coming up on one year now. They have been great to work with and very timely in their responses. Anytime we have needed to make adjustments to our scripts or account changes, they have been very prompt and providing us with the information we need to evaluate our needs. Since using AnswerNet, we have seen less complaints with our customers as compared to our previous service. Our account manager Jennifer Shigley has always been great to work with. Thank you!
Response from AnswerNetJun 18, 2024
Gary, we greatly appreciate your 5-star rating! It’s fantastic to know that you're having such a positive experience with us. We're so fortunate to have clients like you!
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Candice W.
Jun 18, 2024
Highly recommend!
I am very happy with AnswerNet Great Falls/ Billings group and my account rep Jen Shingley. They are super responsive to my needs and have adapted to my changing needs. I highly recommend his service!
Response from AnswerNetJun 18, 2024
Candice, thanks so much for your wonderful feedback and your kind words! We'll make sure to share this with Jen and the rest of the team right away. We truly value clients like you!
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Allen S.
Jun 17, 2024
The Team at AnswerNet Rocks!
The team at AnswerNet are always helpful and quick to respond to our needs.
Response from AnswerNetJun 17, 2024
Allen we are so incredibly grateful for your kind words. Thank you! We will make sure to share this with the team right away! We truly appreciate your business.
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