AnswerNetReviews of answernet.com

We’ve partnered with AnswerNet as our third-party calling service for approximately five years, and they have been a reliable and valued partner throughout that time. Their team is easy to work with, responsive to our needs, and consistently professional in their interactions. We appreciate their flexibility and willingness to collaborate with us to support our outreach efforts, and their service has been an important part of helping us connect with our members effectively.

The team was willing to rectify the issues when there were service issues that came up. We are a 24 hour response company and its important the call logs are followed. When they weren't - it was pointed out and team leads did get back to us and rectified the issues. There has been a much quicker response then there was previously and there is a dedicated staff member who has ensured our requests were addressed.

We are very pleased with the service thus far.

The communication between our organizations was great, I think the results could have been better, having reviewed internally I found that the calling lists we supplied could have been vetted better. Giving better results overall.

AnswerNet provides an effective service for our customers, and I have experienced collaboration and teamwork with their leadership team.

Service is good. Staff sometimes don't pronounce Dr. Delk's name correctly.

Laura is really great at answering my emails and getting back to me in a timely manner. They are accommodating to our requests and sending over the notifications when agents are unable to assist customers.