Daniel H.
Awesome Service
Answering Legal has been a great service for my one-man law firm. They are professional and get the info to me quickly.

Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.
Answering Legal (answeringlegal.com) has 122 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent
122 approved reviews, newest moderated first
Daniel H.
Answering Legal has been a great service for my one-man law firm. They are professional and get the info to me quickly.
MLG
The convenience and thoroughness of the service is wonderful for both callers and the firm.
John
The service is decent. However, there is little to no control in screening calls. Call volume estimates are rarely accurate and you wind up paying hundreds of dollars past your plan coverage in overage fees. I’ve since switched to a much easier interface that is coupled with an app that allows more user control.
Chris C.
The quality of the service is excellent, also the sales people were honest, patient, and heard what I needed. They offered the product I needed and made the signup process very simple.
customer
Great answering service for our boutique law firm! Customer service is top notch!
Michael J. B.
The service is always professional and always dependable. I never worry!
customer
We've just started with the service, but so far, I am really impressed. The new client set up was easy and the communication excellent.
JMO
I received prompt responses to my email and my questions. Dealing with a friendly staff was a positive change compared to my last answering service. How the service works was explained thoroughly in clear, concise terms.