Carlton E.
Great service
Great service. Great people to work with!

Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.
Answering Legal (answeringlegal.com) has 122 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent
122 approved reviews, newest moderated first
Carlton E.
Great service. Great people to work with!
R. R.
So happy to have Answering Legal as part of our "TEAM".
New C.
I am really happy to be working with Answering Legal. Just finished the two-week trial and signed with them today. Other answering services do not compare. The staff understands the practice of law and doesn't waste time or money, and there are no time-killing calls by clueless operators.
customer
It has been such a huge weight lifted off of my shoulders to not have to answer work calls, schedule appointments, etc.
John N.
I enjoy the service as an emerging solo practitioner. I can sleep at night knowing if a client were to call, there’s the infrastructure in place to service that client before I can then respond.
customer
Excellent service
customer
During my trial period the call routing I requested was followed along with the script. New potential clients were scheduled consultations and their information was correctly entered into our CRM. I received no complaints from my clients regarding their interactions with Answering Legal.
Janet E.
Great services and great people to work with