Jonathan H.
Professional reception service with…
Professional reception service with real people. Doing a good job blocking unwanted sales calls.

Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.
Answering Legal (answeringlegal.com) has 122 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent
Showing 106 reviews with 5 stars · Clear filters
Jonathan H.
Professional reception service with real people. Doing a good job blocking unwanted sales calls.
James Key J.
The personal attention given to the calls received.
Cheryl S.
Chris Ferguson (owner) is hands-on. He made the transition easy. His team was professional, patient and helped us as we came onboard. I finally had no worries about who was calling and not receiving my messages on time. The two week free trial period opened my eyes to how much stress I could alleviate!! I knew my phone was being answered in a professional and reliable way, and I had good information that I could count on. I should have added this to my practice years ago!
customer
It was a great experience.
customer Michael J. R.
The prompt and clear notifications regarding calls is very helpful. The folks answering the phones are polite, articulate, and ask the right questions for our cases.
David
We like the accuracy of the service so far
Kelly M.
We’ve had a great experience with Answering Legal. Calls are handled professionally, giving our clients a positive first impression
customer
Excellent expereince. Professional, diligent, and reasonably priced.