Answering LegalReviews of answeringlegal.com

Professional reception service with real people. Doing a good job blocking unwanted sales calls.

The personal attention given to the calls received.

Chris Ferguson (owner) is hands-on. He made the transition easy. His team was professional, patient and helped us as we came onboard. I finally had no worries about who was calling and not receiving my messages on time. The two week free trial period opened my eyes to how much stress I could alleviate!! I knew my phone was being answered in a professional and reliable way, and I had good information that I could count on. I should have added this to my practice years ago!

It was a great experience.

I doubt anyone from answering legal will read this. But it’s worth a shot. It is Saturday at noon in South Florida. I got 3 back-to-back calls from a woman named Christine with the area code of 251 calling me from obviously inside her car to inquire about invoices that were due. She didn’t give me the company name initially or anything and was short and rude. When I asked her what business she was calling in reference to I told her I didn’t own the business nor have I worked there in two years. She immediately got an attitude with me and said the business didn’t update their records and seemed annoyed with me at that fact. I could hear her driving! So I said to her “you guys make collection calls on Saturdays?“ And she replied yes we do but not on Sundays. She hung up on me. And then she immediately called me back and I answered and said “you’re calling me again“ and she said oh and hung up on me. She has no idea that I now work at a new law firm and could potentially contract answering legal I have been in this business for 25 years! And why isn’t answering legal reaching out to their clients and making sure their contact information is the same every year or so?? Do better Christine! And answering legal how unprofessional. And now I know my former employer is behind on his bills! No privacy, no class no manners.

The prompt and clear notifications regarding calls is very helpful. The folks answering the phones are polite, articulate, and ask the right questions for our cases.

We like the accuracy of the service so far

We’ve had a great experience with Answering Legal. Calls are handled professionally, giving our clients a positive first impression