Richard A.
Honest and reliable
Honest and reliable. All you can ask for in an answering service. Highly recommend

Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.
Answering Legal (answeringlegal.com) has 122 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent
122 approved reviews, newest moderated first
Richard A.
Honest and reliable. All you can ask for in an answering service. Highly recommend
Bob S.
I've been using this service for over three years. Their personnel are polite and well-trained, and convey my messages accurately. I have also received several compliments from my clients as to the courtesy extended by the persons answering my calls. A very responsive, solid service!
Frank V.
Great place to work with! Very courteous staff and always get my messages on time.
Christian P.
Great Service!
Bob M.
My experience with them after about a year and a half is almost totally good. Though from New York, my southeast Texas clients think that they're being helped by southern ladies and the occasional gentleman. Like me, they are on duty 24/7. I find their prices most reasonable. Highly recommended.
Gavin R.
Reliable and fairly priced. A great company that has not let me down. Gavin
ira T.
We are very happy that we use answering legal, they are professional, courteous and add value to our practice.
Michael P.
Great service which adds to my bottom line!