Anja Health | Personalized Cord Blood BankingAnja Health is your trusted source for affordable, personalized umbilical cord blood, tissue, and placenta banking in the United States. Anja safely stores your baby's umbilical cord blood, tissue, and placenta stem cells, so you and your child can use them in the future to treat disorders, cancers, and deficiencies.
Anja Health | Personalized Cord Blood Banking (anjahealth.com) has 63 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent
Hospital & Emergency · San Clemente, California
Excellent
Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
63 approved reviews, newest moderated first
Nick
The website is could use some work but Everything else was good and Everyone is super helpful and gets back to you fast.
Response from Anja Health | Personalized Cord Blood BankingOct 21, 2022
Hi Nick! Thank you so much for the feedback. We just reached out about what we can potentially improve on our site as we're always eager to make it easier for parents. Thanks again - your input is super valuable.
customer
The instructions were unclear for the doc. Each page had a different set of instructions.
Response from Anja Health | Personalized Cord Blood BankingOct 7, 2022
Hi, Thank you so much for the feedback! While our intention is always to make sure each customer has a great experience, we understand the importance of clear instructions, and are so sorry that we fell short this time. Because of your feedback we have been working with an updated instructions guide that is set to launch next week, October 14th! Take good care!
Suzette
Excellent service and easy to find information on their website. I was happy to always receive quick responses to any of my questions and the process of sending my baby’s cord blood was super easy. I will definitely be a returning customer.
Response from Anja Health | Personalized Cord Blood BankingMay 10, 2023
So glad to hear that our website was easy to navigate and that our team was able to provide you with excellent service throughout the process. We're honored to have been a part of your journey and look forward to continuing to support you and your family in the future💙
customer
Super easy to follow the directions and fast and simple to have it collected. They have amazing customer service, they answer emails quickly and would also text to check in and was quick to respond. I would 10/10 recommend Anja Health to others.
Response from Anja Health | Personalized Cord Blood BankingMay 10, 2023
Thank you for recommending Anja and sharing your positive experience with us - we're honored to have been a part of your journey and look forward to supporting you and your family in the future!💙
customer
Like most people nowadays I found this company through tiktok and follow the founder Kathryn and her videos are very informative. So I spoke to my husband about it and we agreed this is was what we wanted for our first born. They were very communicative through text. It took maybe a day and a half for someone to respond but they do, so rest assured they will get back to you. When we got our box, the instructions were pretty simple and hospital staff had no problems following the instructions. The team at Anja was very diligent about sending updates via text and email. I opted in for the umbilical blood and cord tissue and look forward to using the portal.
Response from Anja Health | Personalized Cord Blood BankingMay 10, 2023
It's great to hear Kathryn's videos on TikTok were informative and led you to consider cord blood banking with Anja. We're thrilled to know that you found our communication through text to be helpful and reassuring. We're always working to improve our response times and appreciate your patience in waiting for our reply - happy to say we are available 24/7 now!💙
S H.
I recieved the kit quickly after ordering. I've never used a kit like this before, but it had easy enough instructions for me and my medical team to follow. I was nervous about the pick up service coming on time but they were great as well. I definitely recommend- I love the peace of mind and it's not terribly expensive. The communication from the company has been great so far as well.
Response from Anja Health | Personalized Cord Blood BankingMay 10, 2023
We're happy to hear that you found the instructions easy to follow and the pick-up service reliable. At Anja, we believe that peace of mind shouldn't come with a hefty price tag, and we're honored to have been a part of your journey at an affordable cost. 💙
Tristan
Had so many questions and Anja answered every single one! Love it
Response from Anja Health | Personalized Cord Blood BankingMay 10, 2023
We strive to keep our parents updated and informed every step of the way, and we're thrilled to hear that our communication has been up to your expectations. Thanks for trusting us with your baby's stem cells, and we look forward to continuing to support your family's health for years to come! 💙
Peyton
Heard the founder’s story and just knew that we were making the right decision for our baby. So great to see a healthcare company which such good service. Responded to all of my questions super fast, even when it was during birth.
Response from Anja Health | Personalized Cord Blood BankingMay 10, 2023
Thanks for sharing your experience with us! We're honored that you chose Anja for your banking needs. We're proud to be a company that values our parents' peace of mind and will continue to work hard to provide the best possible service.💙