AnimepillowshopReviews of animepillowshop.com

It's been two weeks since I made my order and i have received no information whatsoever, I sent a bunch of mails but no answer either

It's been a while since I ordered something online from an unknown online retailer so I was a bit nervous but I had a great experience on this website. Shipping was delayed a little bit but I got a quick response from their customer service assuring me it was still in progress. The tracking number they gave me worked great and I got my delivery today which was exactly what I ordered in great shape. I figured the least I could do is leave this review for anyone else hesitant to order from this website.

Fake reviews, perpetual discounts, promising free laundry bags (you won't be getting them). I have been waiting for well over month for my last order to be shipped alone, which is unfortunate. Their only saving grace is that the competition isn't much better, nor accessible. At least this company offers alot of different options. Two way tricot and the picture quality is satisfactory to me, just don't bother with the inner pillows; they have no zipper and the dimensions don't match, they are about 30cm shorter than they need to be, even though they are marked as the same and are supposed to go together.

Ordered a 180x60cm pillow with a cover and some accessories. Took one month to arrive which is expected and normal, but one of the accessories was missing and the pillow was actually 170x60cm and not 180. I realized the size difference only after putting on a 180 cover from another seller and seeing it was too long, which means the 180 cover they gave is also not 180.

Edit: After posting this review, I did finally receive what I order about a week later. The quality of the pillow case is as expected; however, I do think they need to work on their communication channel and maintaining their product status communication to their customer. I sent a handful of emails over a period of 2 weeks asking just for status (e.g. was it even in production, did they get my order). A simple acknowledgement was sufficient response for this. It should not have ever come down to charge back consideration or a negative review to prompt a response finally. Original: I ordered something 3 weeks ago and there has not been a single update since. They advertise 3-5 business days before shipping out the product (with unknown time if 3D implements were added). They advertise 24/7 support via email (both their advertised sales@ and their reply-to qq@ emails) but after contacting them several times over the last 2 weeks, I have not received a single response to one email just inquiring what the status of the order was. Even their contact us page as of 1/15/2025 leads to a 404 page. Recently, their webpage shows no option for US currency which probably suggest they are trying some rug pull strategy. I found out much later many of the designs on the site are stolen from artists (bootleg) (see here: dakidex reddit maintained site). Given the merchant is completely uncontactable, advertise false claims on shipping times and support, and perform some questionable website manipulation, it seems the only avenue I will have left is just to perform a chargeback to get my money back.

Everything arrived without problems (no irregularities with the goods) Standard shipping time for an intercontinental flight. The international shipping company really works (I had my doubts about it) It worked. I will definitely use Animepillowshop in the future.

Took a little bit longer than a was expecting it to especially because i got an email saying that the order was complete two weeks before it arrived but all in all the products are what i ordered and I wasn’t expecting the mouse pad so that’s cool.

Ordered two covers. Took about a week including weekends for production and getting shipped out. Received them 12 days after shipping, so about 19 days total. Included a free mousepad. Both covers were peach skin as requested so I can't speak for the quality of the higher price fabrics. Prints were pretty good for the price. There is some worry about companies using traces or lower detail re-draws of the art shown but what I saw on the site was what I got. Perfectly happy.