Animepillowshop Reviews | Read Customer Reviews of animepillowshop.com

Animepillowshop Reviews | Read Customer Reviews of animepillowshop.com

Animepillowshop reviews

61 approved reviews, newest moderated first

Triston
Aug 8, 2026
No communication and no product
I haven't received my product and its been a really long time. They gave a tracking number but now the tracking number no longer goes anywhere. I email them and I get no response. Do not buy from here.
Response from AnimepillowshopAug 10, 2026
Dear Triston, This is Carol from AnimePillowShop.com. Thank you for contacting us, and we sincerely apologize for the delayed response. I just found your email in our spam folder. We shipped your order to the carrier on August 3, and Your package is currently in transit, so please allow some additional time for delivery. You can also track your package using the tracking number through https://t.17track.net/en If you have any questions or need further assistance, please feel free to contact us [email protected] anytime. Thank you for your patience and understanding. Best regards, Carol
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Linda S.
Feb 5, 2026
Slecht bedrijf
Slecht bedrijf. Bestelling is nog steeds niet binnen en de tracker info is ook een ramp. Wees dus gewaarschuwd en bestel hier niet.
Response from AnimepillowshopFeb 5, 2026
Hallo Slecht, Dit is Cathy van animepillowshop.com. Het spijt me te horen dat je een slechte ervaring hebt gehad. Zou je je bestelnummer naar onze klantenservice willen sturen via [email protected]? Dan kan een van onze collega's het controleren en je een antwoord sturen. Heb je nog vragen? Neem dan gerust contact met ons op via [email protected]. Bedankt, Cathy -------------------------- Hi Slecht, This is Cathy from animepillowshop.com. Sorry to hear that you have a not good experience here. Could u please send your order number to our customer servcice team [email protected]. So our colleague can check and send you a reply.. Any questions, please feel free to contact us [email protected] Thanks Cathy
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Kristen
Jan 2, 2026
After making an order three weeks ago
After making an order three weeks ago, still nothing had been shipped to me. I tried to email the company and did not get back a reply. I would not trust this company.
Response from AnimepillowshopJan 4, 2026
Hi Kristen, This is Cathy from animepillowshop.com. Thanks for your message. Sorry for the late reply, we just had New Year Day and went to back to work. We sent your order to the carrier on Dec 23 The tracking info shows that"2026-01-03 02:34 New York NY USA, Arrived at destination airport" It is in transit. Please wait to receive it. You can also enter the tracking number to track the shipping info at https://t.17track.net/en Any questions, please feel free to contact us Thanks Cathy
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DN
Dec 16, 2025
Quality is very good
I reach out because I ordered last October I haven’t received but when I got in contact they help me and sent out replacements so I got my stuff.
Response from AnimepillowshopDec 16, 2025
Dear DN， This is Carol from animepillowshop.com. Thanks for your comment. Could you please send us [email protected] your order number.So that we can check the order status for you. Looking forward to your reply. Best Regards, Carol
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Josh C.
Nov 20, 2025
Excellent print quality and service way…
Excellent print quality and service way better than the other companies I've ordered similar products from
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Filip M.
Oct 29, 2025
Do not order if you expect accurate sizing, proper product visuals, or responsible customer support
I ordered a 50x150 cm anime pillow cover, specifically because its artwork was designed to take a larger surface area. However, the product I received measures only 43x145 cm, and is almost impossible to fit on a standard 50x150 cm pillows, which also defeats the very visual reason I chose to buy it. After contacting the seller about this clear size discrepancy, they refused to replace or refund the item, claiming that a ±5 cm difference is acceptable, despite the actual measured deviation being 7 cm. The product is clearly smaller than advertised, and the support team showed no effort to resolve the issue, instead pretending that nothing was wrong. Disappointing experience overall. Do not order if you expect accurate sizing, proper product visuals, or responsible customer support.
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chheems
Sep 22, 2025
Made multiple orders on this website
Made multiple orders on this website, had issues with 1 order but customer support helped me well, was friendly and clarified what I wanted to know.
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Zakary W.
Sep 19, 2025
10/10 Product
10/10 Product! Fast delivery as well. Only took about 13 days to ship from the shop to my front door. Plus they helped me fix my order when I placed it from the wrong size. Great company, great pillow cover. Plus I got a free laundry bag! Idk why some people are saying you won’t get one when you clearly do!
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