AnimepillowshopReviews of animepillowshop.com

Edit: After posting this review, I did finally receive what I order about a week later. The quality of the pillow case is as expected; however, I do think they need to work on their communication channel and maintaining their product status communication to their customer. I sent a handful of emails over a period of 2 weeks asking just for status (e.g. was it even in production, did they get my order). A simple acknowledgement was sufficient response for this. It should not have ever come down to charge back consideration or a negative review to prompt a response finally. Original: I ordered something 3 weeks ago and there has not been a single update since. They advertise 3-5 business days before shipping out the product (with unknown time if 3D implements were added). They advertise 24/7 support via email (both their advertised sales@ and their reply-to qq@ emails) but after contacting them several times over the last 2 weeks, I have not received a single response to one email just inquiring what the status of the order was. Even their contact us page as of 1/15/2025 leads to a 404 page. Recently, their webpage shows no option for US currency which probably suggest they are trying some rug pull strategy. I found out much later many of the designs on the site are stolen from artists (bootleg) (see here: dakidex reddit maintained site). Given the merchant is completely uncontactable, advertise false claims on shipping times and support, and perform some questionable website manipulation, it seems the only avenue I will have left is just to perform a chargeback to get my money back.