AnimawingsReviews of animawings.com

I’ve flown for the first time with this company and was honestly worried before the flights due their bad reviews. I've flown 1 internal flight (sv-otopeni) and 1 international (otopeni-gatwick). It honestly doesn't compare with the other low cost ones (like easyJet, Ryanair, Wizz Air, TUI, Jet2holidays) and it's better if compared with economy class from BritishAirways and Aegean. It doesn’t feel like a low-cost airline really. The planes are modern, clean, and much much more comfortable than wizz/ryan dodgy ones. Similar with Britishairways. More spacious, you can recline your chair slightly, have a space for your phone tablet etc... On domestic flight, they served a complimentary sandwich and water, and on the international one, I was given a proper meal (although you know - don't expect michelin star food). It was rice with chicken, bread, and a soft drink of choice. One of the 2 flights had a 15 mins delay due to a passengers' issue with their documents - the communication has been great and can't fault them. Overall, Animawings has really been great and best price/quality airline I've flown with.

Super clean and modern plane, didn't have to pay extra for picking a seat, and a free meal + drink during the flight.

The staff at the checkin and boarding were incredible rude and unfriendly here in cluj-napoca. As a digital nomad I have a fair amount of experience wirh airlines. These days you cannot really expect a lot but Animawings is the worst airline on earth.

An airline that literally ABUSES that margin of non-penalty 3 hours delay. Every second flight with them results in a 2 hours and 30 minutes reschedule. I will never choose them again. 6 flights in total/ 3 of them had over 2 hours delay. The crew always finds bloody excuses.

On February 21st, the flight from Bucharest to Cluj was delayed by 12 hours. The €20 vouchers they gave us were useless because the only restaurant where they could be used was on the other side of the terminal. To make matters worse, the vouchers were handed out just a few minutes before boarding started, making it impossible to use them. Animawings has only six planes, which likely explains the frequent delays. They seem to schedule trips and sell tickets for flights they are not able to operate properly. This was the first and last time I traveled with this company. Very disappointing experience and a clear lack of respect for passengers.

By reading the comments, I was expecting a worse experience. One way of my return flight got cancelled 2 weeks before departure and I needed to contact them for the refund. The call was 30 mins until somebody picked up, and misunderstood me by doing a refund in my Animawings account. Afterwards, I have had another call with them. after 20 minutes the person picked up and the lady was very understanding, sent me an email of confirmation while still in the call. We boarded on time and took off on time. Very satisfied with the experience, excepting the long waiting time on calls.

3 unpleasent situations with this company: First we had the possibility to book a flight from Bucharest to Istanbul in the morning or in the afternoon. The morning flight was more expensive. We booked that one. 2 weeks before the flight we were informed that the schedule changed to the afternoon. No refund. 2. Bucharest - Istanbul flight was supposed to leave at 17:40 we had a 2 and a half hours delay. 3. Istanbul - Bucharest flight supposed to leave again at 17:40 , another almost 3 hours delay. Not reliable. I won t book with them again.

They canceled the flight and reassigned us to another of their flights two days later, making our vacation plan a mess. I understand is frequent practice for them. No other reason than making cuts I suppose.