AnimawingsReviews of animawings.com

customer service - zero comunications - zero .. my one star rewiew its to mutch for your services

First time flying with Animawings, and I truly believe it will be the last time flying with them. I went from Bucharest to Abu Dhabi, and indeed, there was bad weather in Bucharest, but all the other carriers were flying on time, and these guys had a 5 hr and 30 min delay. Ok, they blame it on the weather, but then why the sudden change of airplane from 1 big airplane to 2 smaller ones... then the captain said that there are technical dificulties hence the reason for changing airplanes... so still weather is the reason...? in the airport, the gates were changing more often than the wind was changing directions. and for this long delay, no water or food was provided as per the law... When calling the customer center there was a lady who was only saying that she was not given any other info than the fact that there is bad weather... in addition to that, even though selecting English in the main menue she was still talking in Romanian... In the plane, after all those delays,s when having 100+ passengers onboard, they had only 80 sandwiches, and they didn't even think to give first time to the kids and then serve the adults, knowing that there are not enough... I know they are a new company, but there are a lot of other companies that they can learn from, and it is not difficult to find leason Learned from others... And exactly for the fact that they are a new company, you should have above expectation services to attract passengers, and they are not that cheap to be honest.... It was definitely my last time when flying with them.

A lot of delays. They forget about the tickets level (not giving the meal for the Passengers which have meal included). It's risky to have connecting flights with this company, you might loose it

Zbor anulat fara motiv si justificare. Ora schimbata fara motiv si justificare. Defapt, cauza este: ,,motive operationale,, .

Prietenul meu avea astăzi un zbor către Oradea dar din păcate...... Nu a ajuns azi la Oradea, dar povestea continuă. Mulțumim Animawings, pentru încă o aventură neașteptată!

This is the latest example from this company. They cancel flights whenever they feel like it, simply because they don’t want to operate the aircraft, sometimes with less than 24 hours’ notice before departure. Then, after rescheduling, the next day at 11 AM, just a few hours before the flight, they announce another change and move the flight to 4 PM… this is outright disrespectful. They completely ruined all my plans for my civil wedding. The route was Bucharest – Oradea and Oradea – Bucharest. Avoid this company as much as possible, even if you might be tempted by their lower prices. Nothing can replace a special life event that gets ruined due to the irresponsibility and lack of professionalism of such a company.

Prietenul meu trebuia sa ajunga pe 19 feb in Oradea din Bucuresti ! Acesta avea biletul cumparat dinainte si era pregatit sa plece,cand deodata cu o zi inainte primeste un mesaj ca zborul a fost anulat din motive OPERATIONALE . Ok ,inteleg ca ninge afara si e cod portocaliu de ninsori,dar celelate firme de ce au decolat ,fara anulari sau intarzieri?!?!??! .Acesta s a REprogramat pe 20 la ora 14 ,dar ce sa vezi,iar i au anulat zborul pt ora 16 ,TOT DIN MOTIVE OPERATIONALE. Sefilor,eu inteleg ca ninge si asa,dar da o naibii de treaba,alte avioane decoleaza ,voi anulati si luati banii la persoane.Prietenul meu avea o intalnire ff importanta din viata lui,iar voi ANIMALI WINGS ,i ati stricat o ,nici o stea nu meritati bai borfasilor.

worst company, flight canceled I rebooked for next day, and the next day flight got delayed. First time and last time.