AnimawingsReviews of animawings.com

Amazing company!

Experiență inacceptabilă cu Animawings. Din cauza erorilor de proces și a informațiilor contradictorii oferite de personal, nu am primit boarding pass pentru conexiunea OTP–SCV și am pierdut zborul — fără nicio vină personală. Bagajul a fost etichetat până la destinația finală, în timp ce eu nu am fost îmbarcată, ceea ce denotă o lipsă gravă de coordonare și securitate operațională. Am fost obligată să achiziționez un alt bilet cu TAROM pentru a ajunge la destinație. Voi solicita rambursarea integrală și voi urma demersurile legale conform Regulamentul (CE) nr. 261/2004. Nu recomand această companie, mai ales pentru zboruri cu conexiune.

Worst customer service I’ve ever experienced from an airline. Taken advantage of the war and offered no refunds for people transiting to the Middle East. There is a reason it’s cheap, don’t find out why and use another airline.

They changed my flight to almost 24 hours later with less than two weeks’ notice and did not offer any alternative options. This caused significant inconvenience and disruption to my plans. The way this was handled makes the airline seem completely unreliable and untrustworthy. I would not recommend them based on this experience.

They cancelthe flight and they donțt answer toyour emails, phones,. NOTHING!!!!!!!!!

I’d give them -10 stars. Lousy customer service that doesn’t answer the phone. They delay the flight and you can’t check in because they close the check in counter 4 hours before the departure. First experience with them and last!

Don't plan your trips using this "company". They cancel the flights with no explanation. Their call-center is a joke, as the company itself.

First flight with this company and it was a mess. Our flight was scheduled at 08:30 and we took off at 14:00. That made us loose our connection flight. The flight was about 5 hours long and we did not have monitors to watch a movie, like you see in other aircrafts. We hope to never have to use the services from this company again.