Peter P.
had immediate intervention when I…
had immediate intervention when I requested help

Animaker Inc., is the fastest-growing cloud-based video creation platform. It is the 'swiss army knife of creativity' for all video creators around the world. Provides cutting-edge features to help video creators with easy to create engaging video content in the form of live videos, full-length movies, explainer videos, 4K YouTube intros, and social media GIFs.Launched in 2014, Animaker today counts more than 4 million customers, ranging from startups to Fortune 500 companies.
Animaker Inc. (animaker.com) has 633 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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633 approved reviews, newest moderated first
Peter P.
had immediate intervention when I requested help
D M.
Great products and customer service, highly recommended!
CHRISTINE
Ashnik, was great and answered my questions, promptly.
Marta
The support team was very friendly and they resolved my problem quickly.
Xcellar C.
The Animaker support has always been very responsive and resolved my issues in a timely manner.
Kunde
Great and fast answers for my questions from Mr Ashik.
Andrew T.
This is honestly been one of the worst companies to deal with. We were looking into utilizing the software as an alternative to some current software for marketing and video creation. The video creations that are coming from this software are very similar to ones that are a fraction of the price And often times the generated images would contain errors like creating a third hand in AI images and would also pull images that included water marks from third parties which we did not want to appear in marketing material. We attempted to reach out to the company and provided evidence of the issues in the software and we were brushed off and told that it's no big deal that the software is working fine and that they also aren't willing to issue refunds even though we could clearly show there was issues with it. I would not recommend working with this company and would recommend looking into options like Canva or even render forest that for a fraction of the price work much better.
Response from Animaker Inc.Jan 9, 2025
Hi Andrew, I am sorry to hear about the experience you had with Animaker. I see you have also reached out to us regarding this. Would you be open to connecting on a call so we can provide you with the right resolution for this issue? Our support team has contacted you and is waiting for your response. Thanks, Team Animaker
Ayub A.
I had high hopes for Animaker, but it’s been a frustrating experience. The app is always lagging, making it nearly impossible to complete a project smoothly. Every few minutes, it freezes or crashes, forcing me to refresh the page and start over. Not only does this waste a lot of time, but it also disrupts the creative process. Features that should be simple and efficient feel clunky because of these constant interruptions. If Animaker can’t fix these technical issues, I can’t recommend it to anyone.
Response from Animaker Inc.Jan 9, 2025
Hi Ayub, Please accept our sincere apologies; I completely understand your situation. You have already contacted our support team regarding the downloading issues, and we have resolved it. We work continuously to improve the experience based on user feedback. Also, we have made a lot of improvements recently. I would suggest you give us a chance by trying once, and I am sure you will not be disappointed. Thanks, Team Animaker