Animaker Inc.Reviews of animaker.com

I love animaker. It is straight forward and easy to work with. Their support team is great. They can work on their subscribtion offers more though.

I will start by saying I have used several different programs for animation. Since I am using my own character, I have had to do a lot of frame by frame animation which can be very time consuming. One of the other programs I was using was great for creating basic choppy animations, but it was not great for smooth animations like sliding, spinning, etc. And when I tried to use the animation curve feature, it kept freezing up and shutting down on me. That led me to explore other options, but downloading them in order to use them consumed a lot of space on my computer that I didn't have. I finally found Animaker. It is one of the very few apps that does not require you to download anything and works right on the desktop. That's a huge plus. The smart movement feature takes a minute or two to understand. But once you do, it is super easy and saves a lot of time. I thought it was a little pricy for the month. It's cheaper if you pay for the year, but I wanted to try it out first. I decided the background animations alone were worth it for me. After completing my first video, I found that the background animations I was using were part of the premium plan (another reason to pay for the annual subscription I guess). I was very frustrated, but thankfully Animaker offers instant chat for support. Within a few minutes, I spoke with Ashik who was very helpful and helped me resolve the issue. He also jumped on a call and showed me the libraries that were available to use with the starter membership. Great customer service goes a long way. I will definitely be considering the annual membership now. Thank you, Ashik for your timely assistance.

Great tool and great support!

I have been with Animaker for a while now. Started a little rocky for me as I didn't understand the processes. The customer service team always tried to help as needed. As I learned more about the App and became more comfortable, I knew the exact questions I needed to ask. They were always helpful with my issues and have continued to help me in any they can. After reviewing many other animation apps, I found that Animaker was more user friendly and had more capabilities. Simply love Animaker.

Very useful and fun app. There are a few issues as can be expected with anything as novel as this. But the team is very responsive and reply to support requests within the hour and are quick at solving the issues/ suggesting workarounds etc.. Overall very professional.. PLEASE keep it up

Their customer service sucks. I need to wait 2 hours, sometimes 24/7 before getting a response for help I didn't receive anyway . They think they own time and customers are discriminated by prioritizing Animakers Moneymakers (Enterprise subscribers ) . Im on starter plan, I paid annual instantly.They encourage self-help and tutorials too much as if they are all AI chatbots and as if my time only belong to their app. Their server is so slow unless you are on enterprise . They say they will help and resolve the issues but they are only repeating what I have read from their tutorials,policies and guidelines already. They keep on saying send us a screenshot which is so irritating because how can I catch a moving cursor, a show and disappearing opps-something went wrong note on the screen while editing at the time the problem exists? Then unexpectedly it happens again and often its like a cat and mouse play. Their app freeze, stall, and if not, the cursor keeps on moving or video plays non stop even I press the stop button many times. We followed their technical rekommandations but problems still resurfaces many times. It often say your internet is slow even our pc is not slow and is on chrome. Its so exhausting and disappointing to restart the app many times just to make or finish 1 video . No refunds for a year's subscription for starter plan subscribers , etc. prioritizes only the big Animaker moneymakers . It's all about Money! I truly regret paying a year's subscription for a cheap customer service ! TRY Another APP instead.

Great app and even better customer service! This is very helpful for work.

Great app I enjoyed using it and easy to use