Angelus DirectReviews of angelusdirect.com

commande numéro 19341 pour une bouteille de 118ml couleur sand(sable) par rapport a leur nuancier le produit livré est est vert. le service angelus me repond qu'il y a une difference de teinte et qu'il faut melanger avec d'autre teinte. Angelus n'est pas honnête. Louis j'ai eté contacter par le site d'Angelus Direct qui a été trés bien. ma réclamation concerne le vendeur angelus d'alençon france

10 jours pour m'envoyer un ptn de colis Aucun suivi de mon colis Aucune notification pour me dire qu'il est arrivé

Arnaque ne rembourse pas le travail mal fait

Majorly disappointing. I bought this paint to make over a pair of boots, followed all the instructions and waited the drying time, and the paint started flaking and cracking off within the first 15 minutes of wearing them! Complete waste of time and money

I am trying to order paint and the website SUCKS!!!! I clicked on 4 ounce and it rings up 1 ounce! It won’t change either. Nothing works! It is a piece of crap site!!

I ordered Angelus leather paint and finisher with the understanding that I could refurbish a leather gear knob and steering wheel. I followed the whole preparation process meticulously, applied the leather paint, followed by the finisher. So the first disappointment was that the finisher didn't match the description, with the result was that it was far too glossy. I contacted Angelus and they advised that I used their matt finisher, which I duly purchased and used. Applying this basically wrecked the finish further, and provided what I can only describe as a terrible finish. I provided feedback to Angelus directly after the initial complaint with the person proposing to send a sample of the matt finish but this never arrived and I'm left with what is now a damaged steering wheel and gear knob after a few months, plus having spent more money. I'm writing this now, several months on, as I am extremely disappointed after spending good money on a product that just did not work, and coupled with that, it is also wearing off and creating an even worse finish. I'm not sure how I will now try to restore the items, but I will have to spend even more time and money to achieve what I want, and what I understood could be achieved with the Angelus product. A warning to others before suffering the same experience as myself. On top of the product, I would say that the customer service was also somewhat disappointing.

I love their paint, but getting your products through mail from them, smh thats another story. I placed and order 3 days ago and its still processing when i contacted them i was told it can take 2-5 days for processing i wish they stated that before i placed my order..This is crazy 2-5 days just to process is ridiculous. I think amazon is a better deal, your purchases will come much faster. Thanks guys for turning away a customer! *UPDATE* after messaging customer service for the second time. i decided to cancel my order and research alternative companies who value their customers. I didnt get rude with the customer service rep in anyway. I was brushed off like my purchase didnt count. I understand your a big company but the little people count. Im surprised at the way this situation was handled. It felt like a shady internet deal 2-5 days for processing after ive been charged is very skeptical. I would think again about purchasing anything from them. It seems beacuse their products are so good and in high demand they have gotten big heads or atleast their customer service reps. Worst online purchase experience so far, i am very surprised and upset smh.

Not only did I have to pay $8 for shipping for the product to get to me, but I also had to pay $10 to ship it back when I wanted to return it. They refused to reimburse me on the shipping in any capacity. The product I bought was $28, so do the math. One of the worst online shopping experiences I've ever had and I'm not recommending this brand to anyone any time soon.