Paula B.
Haven’t got my order
Haven’t got my order! Just checked and still says it’s in pre-shipment 😑

Keeping it real one beauty product at a time. Creators of the original booty scrub and booty mask.
Anese (anese.co) has 171 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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171 approved reviews, newest moderated first
Paula B.
Haven’t got my order! Just checked and still says it’s in pre-shipment 😑
J
sooo effective. Idk what they put in this product that makes it so much better than every other scrub/mask ive tried but they deff know what theyre doing. Boosts my confidence so much and leaves my skin feeling so soft and clear.& It truly is worth the price. Scarring and dark spots literally start disappearing after only 2 uses of the scrub follwed by the mask. And the Cream Dream is so moisturizing and smells sooo good.
Response from AneseAug 2, 2023
Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely thrilled to hear about your positive experience with our product.
Noelani C.
I've been shopping here and love everything about the products! I love being a loyal customer and watching all the new stuff they come out with. You won't regret it! Start shopping!!
Response from AneseAug 2, 2023
Thank you so much for your kind words and for being a loyal customer! We truly appreciate your continued support and trust in our products. We are thrilled to know that you have been enjoying your shopping experience with us and that our products have met your expectations. Your satisfaction is our top priority, and we are committed to providing you with the best quality products that cater to your skincare needs.
Annabelle S.
Great customer service! Love the product
Response from AneseAug 2, 2023
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our customer service and that you love our product. Your satisfaction is our utmost priority, and we are delighted to have met your expectations
Chris
Do not, DO NOT purchase from anese. I placed an order from anese.eu back in April, for EUR 150 worth of products. Other than the confirmation email that my order was received, I heard nothing back. Not a dispatch email, no update and certainly no delivery of products. I sent reminders to the email provided (both to anese.eu and anese.co) none of them reply and the emails come back as undelivered. TOTAL SCAMMERS, save your money and peace of mind.
Isabella Flindt J.
Totally SCAM!!! Never buy from this place!!! Ordered for like 150 euros some months ago and haven't received anything! wrote them so many emails and didn't get eny response. Didn't get my money back either. They should be reported ASAP!
Dissatisfied C.
We placed an order March 18th and not one product has shipped as of April 17th. This is in violation of 16 CFR Part 435, requiring sellers who solicit buyers to order through the Internet, to have a reasonable basis to expect that the sellers can ship within the advertised time frame, or, if no time frame is specified, within 30 days. When a seller cannot ship within the promised time, the seller must obtain the buyer’s consent to a delay in shipping or refund payment for the unshipped merchandise. We have attempted resolution with Anese but they referred us to their policies which advise once they enter the “shipping” phase, no refund will be issued. I don’t consider creating a shipping label in the “shipping” phase. Anese refuses to refund nearly $400, which we are due. The BBB opened an investigation on this firm due to the amount of inquiries we have received.…Consumers allege not receiving the purchases they paid for.
Response from AneseAug 2, 2023
Upon investigation of your order I can confirm your order was delivered to the address entered in at checkout and within the timeframe mentioned. I apologize if any delay on behalf of the carrier occurred and we will investigate this particular order to improve our process.
Laurel D.
They sent me a product I did not order, claimed to have sent me a refund, but didn't. I have now provided screenshots of my bank account FIVE TIMES to show that no such refund was sent, and they've resorted to ghosting me. I'm about to cancel my monthly subscription based on this.
Response from AneseAug 2, 2023
Regarding the refund, we want to assure you that we have issued it on the card you used for the purchase. However, we understand that the process may have been delayed, and we deeply regret the inconvenience this may have caused. We are looking into this matter urgently to ensure that the refund reflects on your account as soon as possible.