AndskyebikeAndskyebike is a Hong Kong-based e-bike brand dedicated to delivering high-quality, affordable electric bikes to the U.S. market. We specialize in powerful, performance-driven models like the Apex 50 and S700, designed for all-terrain use with features such as full suspension, fat tires, and long-range batteries. Our foldable e-bikes combine durability, style, and convenience, making them perfect for both city commutes and outdoor adventures. At Andskyebike, we’re committed to offering great value and excellent customer support, ensuring you enjoy every ride with confidence.
Andskyebike (andskyebike.com) has 172 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Scott H.
Shipping was fast and Price is reasonable but the battery is way overated
Response from AndskyebikeJul 17, 2025
We're glad to hear that you’re happy with the shipping and price. As for the battery, the higher capacity is designed to offer longer range, which is a key benefit for longer rides. We appreciate your feedback and are always striving to improve!
Keith C.
The software in the controller that allows customization at each PAS level is nice. Shipping was fast. Emily of your service team was very responsive.. The assy. of the bike was straight forward with no issues, all parts fit together nicely. The only concern is the open wire pass through hole in the back of the crank box.
Response from AndskyebikeJun 6, 2025
Thank you for your detailed feedback! The hole you mentioned is for wiring connections to the motor and other components. Rest assured, this area is designed to prevent water ingress—since the eBike moves forward, inertia helps keep water from entering there seriously. So you don’t need to worry about water damage at that spot.
Justin D.
Bike if fun and fast and easy to assemble but was missing nuts to mount the seat
Response from AndskyebikeApr 14, 2025
Thank you for your feedback! We're glad to hear you're enjoying the bike and found it fun and easy to assemble. 😊 We're very sorry about the missing seat nuts. Please don’t worry—our support team has already arranged to send you the missing screws. If you need anything else, feel free to reach out anytime!
Dennis
Happy to have a quick reply, that alone adds a couple of stars, but still couldn’t fix my issue (rear rack not lining up with the screws) but still can’t figure it out. Hopefully I can get another reply soon.
Response from AndskyebikeApr 10, 2025
Got it! Sometimes during shipping, parts like the rear rack can shift slightly. We recommend having two people help — one can firmly press the rack into the correct position while the other quickly screws it in. That usually solves the issue. If it still doesn’t work, feel free to contact our after-sales support by email. We’re here to help!
Mark C.
Apex 50 was my very first E-bike I can honestly say I’m HOOKED The 1000 watt dual motors are powerful and so far reliable and have been nothing but FUN I have over 250 miles on it so far w no problems no complaints!!! Didn’t like the handle bars that came w it and service sent me a set that made all the difference And now it’s much better!!!!
Bret S.
This is my first ebike . The company does seem to try to help with the issues I've had . Keep in mind your dealing over seas . Programming the controller and how different settings will affect the bikes performance are not clear from the book . The bike is built like a tank . As a tank it is also heavy . It is also tall and hard to get on for older people. Andsky has other options that may be a better choice than the Apex 50 for older individuals.
Response from AndskyebikeMar 14, 2025
Sorry for any inconvenience. If you have any questions in the future, feel free to reach out to us. The Apex 50 is designed for taller riders as it follows a high-step mountain bike style. If you’re looking for a more accessible option, we do have other models that might be a better fit for you.
David C.
So far so good . A little harder to put together than I thought it would be . I am impressed with the sturdiness of the bike . Nice tool kit as well . Once I fire it up I will have more comments .
Response from AndskyebikeFeb 28, 2025
I'm glad to hear things are going well so far! If you have any questions or run into any issues during the assembly or once you fire it up, feel free to reach out to my after-sales email. If you'd prefer a phone call to discuss anything, I'm happy to arrange that too. Thanks so much for your trust!
Dan
Quality is good & delivered as promised
