John Philip E.
Very good customer service.
After two years of research I purchased two Andsky S700 e-bikes. Best value for the money on the market.

Andskyebike is a Hong Kong-based e-bike brand dedicated to delivering high-quality, affordable electric bikes to the U.S. market. We specialize in powerful, performance-driven models like the Apex 50 and S700, designed for all-terrain use with features such as full suspension, fat tires, and long-range batteries. Our foldable e-bikes combine durability, style, and convenience, making them perfect for both city commutes and outdoor adventures. At Andskyebike, we’re committed to offering great value and excellent customer support, ensuring you enjoy every ride with confidence.
Andskyebike (andskyebike.com) has 172 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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John Philip E.
After two years of research I purchased two Andsky S700 e-bikes. Best value for the money on the market.
Steve B.
I wanted to praise and recognize Emily, my AndSky Ebike sales support person, for a job well done. Emily went out of her way to help me engineer the necessary parts. She helped me specify them, ordered and received the parts at AndSky Ebike, checked to be sure they would work for my application, and then arranged the shipping. She was helpful and cheerful at each step and did a fantastic job keeping me informed. It was a very positive experience. The back story: I am 65 years old, handicapped, with limited mobility. In recent times, my knee went bad, and I lost most of my leg strength over this past year. I mapped a plan to pedal and build my leg strength up. After much research, I purchased an S700 Ebike at the end of last summer. I thought that motor-assisted pedaling would help me slowly rehab my legs and regain strength while having fun. Unfortunately, after I purchased the bike, I did not realize my legs were too weak to climb up and use a higher seat position, and my knee could not bend far enough to work with a low seat. With some creative engineering, I used another seat stem, which moved the seat back about 4 inches. My knee bend issue was fixed, but I could not reach the handlebars. I contacted AndSky Ebike about my problem, and Emily was on it. She helped me source a BMX-style handlebar that could fit the S700, including the mount and folding stem. The new parts brought the handlebar further back so I could reach them and safely ride the bike. This has been a fantastic experience. AndSky Ebike went above and beyond every step of the way. I highly recommend AndSky Bikes and the team at their office. Thank you, Emily! ~Steve Bailey
Rick S.
These bikes are awesome. We bought two of them and we have really enjoyed them so far. So far I have zero complaints and only one note. They are 26” bikes so know they are big. I’m a short guy and have to get on and off at rolling starts but I love them. My son and I can take them most anywhere and the power they have is amazing.
Fred S.
Awesome Bike with amazing power!!! Excellent company with outstanding customer service!! They stand behind their products!! Thank you!!
Albert M.
Here's a detailed review based on your experience with Andsky and the customer service you received from Emily: --- **Review of Andsky E-Bikes** I recently purchased two e-bikes from Andsky, and I am thrilled with my experience. From start to finish, the process was smooth, and the assistance I received from Emily in customer service was exceptional. **Product Quality:** The e-bikes themselves are top-notch. They are well-built, sturdy, and offer a comfortable ride. The battery life is impressive, allowing for long rides without the worry of running out of charge. The features are user-friendly, and the overall design is sleek and modern. Both bikes have exceeded my expectations in terms of performance and reliability. **Customer Service:** Emily in customer service was a standout during my purchasing experience. She was knowledgeable, patient, and genuinely interested in helping me find the right e-bikes for my needs. Emily took the time to answer all my questions and provided valuable insights into the different models available. Her professionalism and friendly demeanor made the entire process enjoyable. It's rare to encounter such dedicated customer service, and it truly made a difference in my purchasing decision. **Overall Experience:** The purchasing process was straightforward, and I appreciated the clear communication from Andsky regarding the order status and delivery. The e-bikes arrived on time and in perfect condition, ready to ride. I also found the warranty and support information helpful, giving me peace of mind about my investment. In conclusion, I highly recommend Andsky for anyone looking to purchase an e-bike. The combination of high-quality products and excellent customer service, especially from Emily, makes them a standout choice in the market. I am excited to enjoy many rides on my new e-bikes and look forward to future interactions with Andsky.