Andrew ChristianReviews of andrewchristian.com

Prompt processing of order during height of busy holiday season with same day ship of order. This occurred with three separate orders during 30 days span. Pleased with all purchased products.

I need you to contact me, I have not received my order, it was returned to the seller again and I want my money refunded or my underwear delivered to me, I am a frequent customer and this is the first time this has happened and I need a solution

I’m happy with my purchase but if they came in a 38inch waist and longer would be great I workout so they’re a bit tight but I’m still confident that I will wear them out a lot more than my normal jeans. I’m also glad that you are putting more casual wear into circulation because I like the choices you offer.

They are still being of no assistance whatsoever. The package still isn’t with me, and despite the tracking showing it’s due for delivery tomorrow, this clearly isn’t the case as it hasn’t even left America yet. They are seemingly refusing to cancel and refund a replacement order I put through as well- I have requested it twice and not had any confirmation, or even a response of any sort to the request. I get told they will be in touch with me and they will sort it out etc. Sadly they don’t pro actively contact me- I have to contact them all the time. The customer has to do all the leg work. I’ve had no contact from their senior management either. I would like to think the senior management would like to discuss such an appalling experience directly with a customer, but it appears as if they don’t care all that much. Again, I’m sure their response to this review will be to apologise for my poor experience and to promise they will be in touch. Well, I would like someone from senior management to contact me urgently to discuss the issues I have faced and to confirm what sort of goodwill gesture they will be offering me. They haven’t offered anything yet at all. Nothing. Not even a hint of a gesture of goodwill. Not even a refund of the original postage charge u paid for Christ sake. I ordered about 28 days ago I think and am no closer to receiving the items I’ve paid for. Andrew Christian just don’t seem to care. Please, someone from senior management at Andrew Christian, please contact me. You have my contact details- Ivonne from the “VIP programme” will be able to pass them on. I don’t want to have to put one star reviews on each day. But if it gets your attention then I will do so. Taking money from customers and not providing the goods is theft in my mind, especially when you are doing NOTHING to resolve the situation.

They used to have good quality products years ago but that is now lacking. As a result, their products are now overpriced compared to other similar products on the market. I avoid purchasing anything from this company at all costs.

Nunca recibí mi pedido de eso ya son más de 3 meses esperando. Que mala experiencia no los recomiendo para nada.

i have been using them for many years. their underwear and swim wear is pure quality. never undone stitches or holes or color fading. their stuff lasts and it makes you feel sexy and confident. everyone else does not see it but you know you are wearing it and it changes your attitude. some of the styles can be a lot of fun too.

Customer service phone number doesn't work. Their database doesn't recognize your email when you try to start a return (can you believe that they don't accept the order number to start a return?). I emailed Customer service and they sent me instructions that were very poor and told me to pay for return shipping. Their website website offers a return label with free shipping. Never again and I've probably bought almost 40 pair of their underwear in the past 3 years. I"m done with them