AndarReviews of andarwallets.com

I purchased The Penny Handbag and The LO wallet and a makeup case. Very expensive items / but due to great marketing and internet hype really looked worth the pricepoint. I received my handbag with what appeared to be wrinkles on the leather - the material appears to be very thin, almost ready to rip with a few bubbles. The magnetic closure on the back pocket just didn't work - at all. I kept the bag simply because it was a long wait to purchase at a discount plus it was a gift for me. My LO Wallet came in great condition but one of the slots ripped very easily without my stuffing the slot with a credit card. I decided to write to CS for Andar support - sent email explanation and pics of damage for the wallet. The reply came back almost immediately that they could not provide assistance to repair or replace as they deemed it was normal wear and tear on my part. So now I am really pissed and will never purchase another item from Andar. If you want exceptional leather there are other companies- sticking to Portland Leather Goods from now on.

If I could give negative stars I would. Do not do business with this company. Bad quality and horrible customer service.

Purchased a phone case for the new iPhone 17 pro max. Quality initially seemed good but the leather marks so easily and ripped. Contacted Andar for their “lifetime warranty” coverage all to be told it was denied with an explanation of ‘these phone cases are not meant to protect your device like other hard cases’ I wouldn’t recommend this company to others and I’d look elsewhere like Ryan London or Mujjo.

I purchased an expensive phone case from this company and tried it on my phone once. The case was very slippery, so I took it off and decided to return it. It was also surprisingly difficult to remove. After sending it back, I was shocked to see that I wasn’t refunded the full amount. When I reached out, I was told 20% was deducted because of a “scratch” on the leather. That’s simply how real leather reacts after being handled once—it’s unreasonable to expect a customer to absorb that cost. If a company receives a return in that condition, they should take responsibility and resell it at a discount instead of penalizing the customer. This experience left a really bad impression. I would not recommend ordering from this company and will not be purchasing from them again. With companies like Amazon offering fair and customer-friendly return policies, this kind of treatment feels outdated and unfair.

Lovely case but the charging ports do not align. Although the case has a lifetime warranty, I pointed this out and their response was basically thanks for letting us know, goodbye. Basically, look elsewhere is you want a case to fit properly or you want a warranty that means what it says.

I was very excited about this business and their leather cases for Apple products, and even ordered from them 3 times. One of the phone cases I ordered did not have a functional sound button (i.e., the toggle doesn't work). Their customer service was a nightmare and they told me I didn't qualify for a warranty. I pushed harder, and finally received a $50 gift card that didn't even cover the cost of a new case and shipping. Waited months for a sale to order a replacement case. Also got another item (a handbag) at the same time. Was excited for my new order to arrive... Only to find that they shipped the handbag only, and no phone case. Customer service refused told me I missed their 3-day window or some bullcrap for reporting an item missing, and then refused to send another case because I didn't send them a picture of an empty box. I asked them to make it right and they won't. I did a chargeback with Amex and will never do business with Andar again. I got a defective case that they made nearly impossible to remedy, and then didn't even ship me the replacement. Save your time and money and do not order from Andar.

This company sucks!!! Ordered leather phone case company sent a cheap plastic one. The side button holes did not match the phone. It was junk. After paying extra for "returns" was told it was a final sale. This company is a rip off stay clear!!!!!

Hello everyone, I haven’t received the product yet, and I truly hope the quality will meet my expectations. However, I want to leave a review regarding the service—especially the shipping costs for customers outside the US. I strongly advise anyone in Europe not to buy these cases. Do not purchase unless you’re ready to spend at least $17 on shipping, plus over €30 in customs fees. Yes, they claim this is mentioned on their website, and technically it is—but in very small print. Considering you’ll end up paying over €50 extra on top of the already expensive price of the case, I absolutely recommend that non-US customers avoid purchasing from them. You’ll end up spending over $100 for a phone case, which is just unreasonable.