Precious
Adjuster Error
The language barriers are ridiculous, how can I spell the words, make the letter sounds AND state where it is located in the alphabet AND STILL it is wrong. They mailed me information regarding who my adjuster was, but spelled my street name wrong, missed a letter in my first name and too top it off the adjuster I was provided contact information for via mail DID NOT match what was in the system. I had been sending my documents to the wrong adjuster for atleast a month, an they never even responded to bring notice to the error. This delayed my medical treatment severely, when I brought it too customer service all I was told was thats not what they were seeing in the system. How do you receive confidential documents in error for over a month in never respond that its been received in error.
Response from AmTrust Financial ServicesOct 20, 2026
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