The Prudent P.
This company is very dishonest
This company is very dishonest. What they are doing (and have been doing ) is highly immoral. Unfortunately, it is legal. They tell you that their equipment needs to be updated and then automatically renew your "contract" for 5 years with an extension of another 5 years. And of course it's all buried in the middle of the contract in small print and they don't tell you that when you sign the work order (for completion of upgrade) that you're actually signing up for an extra 10 years! RIDICULOUSLY DISHONEST! And then they randomly increase the monthly payment unannounced. We have paid enough to purchase an entire home security system for every single person on our street! Buy a DYI system. You'll be WAY BETTER OFF. And it'll be be at least 90% cheaper. I Am disgusted with the immoral dishonesty and hubris of these people. Read your contracts carefully. What the BIG PRINT giveth, the small print taketh away.