Joel T.
The ability to listen and exceed…
The ability to listen and exceed customer’s need
Response from AmpereMay 15, 2023
Glad to help! Thanks, Joel 😇

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Ampere (ampere.shop) has 66 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Appliances & Electronics · Claymont, Delaware
Excellent

Appliances & Electronics · Wilmington, Delaware
Excellent

Appliances & Electronics · Dover, Delaware
Excellent

Appliances & Electronics · Newark, Delaware
Great
66 approved reviews, newest moderated first
Joel T.
The ability to listen and exceed customer’s need
Response from AmpereMay 15, 2023
Glad to help! Thanks, Joel 😇
Deepak M.
All queries made were replied promptly with resolution and care. Was very supportive in understanding the concerns raised and all were dealt in a very professional manner.
Response from AmpereMay 15, 2023
We're happy to help, Deepak! 🥰
Jaroslav H.
I order (and pay) smart glasses from Ampere 07/16/22 Today (10/18/22) I still do not have my glasses Update -04/26/23 - I still have not a glasses, no money back, just 134 mktg emails This company not work, just eat your money I got just 41 marketing emails for another ampere products and lot of stories like - sorry we are delay, - your glasses are on way, - please pick up your glasses on your local post (I try it 3 time and nobody know about parcel from Ampere to me - not existing No of parcel), - last call - we receive your glasses back and in next days will be your order canceled,….. If I order RB stories, I pay for and got it in 3 days If I order BOSE glasses I pay for and I have it in 5 days If I order Ampere glasses I pay for nad after in 99 days I have just a marketing emails Strongly do note recomand any shoping from Ampere
Response from AmpereJun 20, 2023
Hi Jaroslav. According to the tracking information, your Order #29519 actually failed delivery on 8/22/2022. Our team then sent three emails from 9/22/2022 to 10/5/2022 informing that the package was being held at your local post office and that it needed to be picked up before 10/9/2022 otherwise they would dispose of it. You finally responded on 10/18/2022 and by that time the package had already been disposed of. We apologize for the unfortunate outcome despite our team providing their best efforts to assist you throughout the interaction.
Jean- Michel J.
Do not order anything, it's a scam.
Response from AmpereMay 3, 2023
Hi Jean-Michel! We understand that this review was written quite some time ago, but we'd still like to make things right for you if possible. We were unable to locate your order details on our end, so kindly contact us via [email protected] and our team will assist further. Thank you.
Victor R.
Very bad customer service i have 3 weeks try cancel my orden and this small company don’t do anything please please do not buy anything from this small company
Response from AmpereMay 18, 2023
Hi Victor! We understand that this review was written quite some time ago, but we'd still like to make things right for you if possible. We were unable to locate your order details on our end, so kindly contact us via [email protected] and our team will assist further. Thank you.
Gavi A.
I've been waiting for my order for one and a half month while I'm writing this review. I've informed their customer service that I want to cancel the order and get a full refund as soon as possible and still waiting for their reply after days. There's no live chat service and also they don't send you as they advertised. I'd suggest to AVOID shopping on this website at all cost
Response from AmpereMay 18, 2023
Hi Gavi! We understand that this review was written quite some time ago, but we'd still like to make things right for you if possible. We were unable to locate your order details on our end, so kindly contact us via [email protected] and our team will assist further. Thank you.
John
I ordered a product from Ampere about a month ago and it has still not shipped. I am not sure if it will ever actually ship but until then this review is staying at a one star. I also have been trying to contact them and it seems like they’re ignoring my messages. Not a reliable company. Buy products at your own risk.
Response from AmpereMay 15, 2023
Hi John! We understand that this review was written quite some time ago, but we'd still like to make things right for you if possible. We were unable to locate your order details on our end, so kindly contact us via [email protected] and our team will assist further. Thank you.
Alexandre
I have been a loyal customer to Ampere for 3+ years and crowdfunded many of their products. Last year in September I bought an item on their online shop, weeks and months went by without shipping. I asked for a cancellation and reimbursement mid-March, and after them asking me twice over the course of two weeks if I was sure of my decision, and me sending 5 emails asking for cancellation, guess what, the item has shipped? What a surprise! They waited 2 weeks for the item to ship so they couldn’t cancel it anymore. I needed that money back. I am never buying from Ampere again.
Response from AmpereMay 15, 2023
Hi Alexandre! We understand that this review was written quite some time ago, but we'd still like to make things right for you if possible. We were unable to locate your order details on our end, so kindly contact us via [email protected] and our team will assist further. Thank you.