AmourFactory is an online dating platform designed for those who enjoy the lighter side of romance. It's a space where users can engage in warm, lighthearted conversations that bring charm, laughter, and joy into daily life. Whether you're new to romantic communication or simply want to enjoy easy-going interactions, AmourFactory provides a relaxed and welcoming atmosphere where every message feels natural and uplifting.We believe that connection can start with a simple dialogue. That’s why the platform is built to encourage meaningful conversations without pressure. You set the pace — share your thoughts, exchange smiles, and feel the confidence that comes from being heard and appreciated.With a focus on simplicity and ease, AmourFactory helps you explore the exciting moments that romantic communication can bring. It’s not about searching or chasing, but about letting things unfold through friendly, meaningful exchanges. Each conversation is a step into something brighter — where charm is made, one talk at a time.Join AmourFactory and see how delightful conversations can add spark to your day.
AmourFactory (amourfactory.com) has 161 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
amourfactory.com
Website
amourfactory.com
Category
Adult Entertainment
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have NEVER EVER heard of this site nor I have EVER gave my information to them! But they are SPAMMING the hell out of me now! Six different emails in 2 days, every time I mark one as SPAM & Block another email from a different name comes in with @amourfactory.com I have now blocked the entire domain in order to stop them!!!
Response from AmourFactoryFeb 17, 2022
Dear TM,
It's indeed a pity to hear that you've faced such issues with our service without even using it. We want to assure you, that it's not our purpose to spam you with countless emails. We always take measures if our notifications or advertising don't hit our target. We want to emphasize, that you can always contact us via [email protected] and we will unsubscribe you manually right away.
Please do not hesitate to contact us if any help is still needed. We are here for you 24/7.
Best Regards,
AmourFactory Customer Support
TO
Tony
This place is terrible and I agree with…
This place is terrible and I agree with the other users. Do not waste your time. Like other users they refused to close my account! How ridiculous and also illegal under data protection laws.
Even their reply was bogus. When you contact the support team they ask you to supply all kinds of additional information that is not needed. They even asked me to write a statement withdrawing my rights to claim against them in the future - completely unnecessary and also illegal when people have requested to have their account closed and their personal data removed.
Response from AmourFactoryJan 26, 2022
Dear Tony,
Thank you for taking the time to share your concerns with us!
Please be informed that we take the privacy rights of every customer seriously and for security reasons, it may be required to provide an additional confirmation in order to prevent unauthorized data removal. At the same time, we are always ready to fulfill such requests of our customers and assist them with the account deletion process.
Please feel free to reach us via [email protected] at any time and we will be glad to assist you with your request.
Kind regards,
AmourFactory Customer Support
GA
GARY
Really expensive
A good site with what appear to be genuine women, however the service is so expensive to use. If you want to communicate directly with someone that you've met, you have to spend just under £550.00 before they will release their contact details. If it was cheaper to communicate with people, the site would be almost perfect.
EDIT
Whilst I appreciate your comments, it still doesn't detract from the fact that it is extremely expensive to use your services. If you want the contact details of someone that you've started to build a relationship with, it will cost you almost USD1,000. That is a ridiculous amount of money to have to spend and you could subscribe to any other dating site for 12 months for less money that I have spent in 1 day on Amourfactory.
Response from AmourFactoryDec 30, 2021
Dear Gary,
We appreciate you sharing your opinion regarding our service as it helps us do better!
Please be informed that we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
It is true that you need to spend credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
Please note that for security reasons, the option of contacts exchange is available only for verified members who have spent some time communicating with each other. The internet is not a safe environment for sharing contact information with people you barely know. As we strive to provide our users with a safe and secure space for communication, the site has established such limitations in order to protect the privacy of the users. Thus we have considered a reliable feature for our users called "Request Contacts".
Please do not hesitate to reach our Support Team if you are eager to get more information about this feature. We will be glad to guide you at any time.
Our e-mail is [email protected], we are always at your service.
Kind regards,
AmourFactory Support Team
EDIT
Dear Gary,
Thank you for leaving a feedback as well as updating your review.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Have a Merry Christmas and a Happy New Year!
Best Regards,
Support Team AmourFactory
RH
Robin H.
DON'T THROW YOUR MONEY OUT OF THE WINDOW
I am not givin any start to this scam just a bit of common sence and opinion as experience dateing individual... WHY SUCH BEAUTIFUL YOUNG AS YOU MAY CALL THEM MODEL WOULD WANT TO DATE AN OLD MAN ABROAD SPREADING HER SWEET WORDS AROUND HIS MOUTH THAT SHE LOVES HIM? ARE YOU REAL? YOU ARE LIVING IN DREAMS OF YOUR NAIVITY! I ALLWAYS CHECK REVIEWS B4 ANY COMMITMENT TO SING TO DATING SITE. SO THIS IS MY OPINION: INSTEAD GIVING YOUR HARD EARNING MONEY TO SOMEONE WHOM YOU WILL NEVER MET, INVEST YOUR FOUNDS TO PACKAGE HOLIDAYS TO EAST EUROPE FOR 2 WEEKS OR SO AND MEET THEM LOCALY. YOU HAVE NOTHING TO LOOSE. ALSO MATCH.COM IS GOOD DATING SITE. I HAVE SUBSCIBED FOR 6 MONTHS, I WAS DATING REAL GIRLS, IT WAS FAN AND THE SUBSCRIBTION (2015) WAS NO MORE THAN £45!! ENJOY YOUR HOLIDAYS ...
BJ
Bruce J.
I couldn't help but notice all girls…
I couldn't help but notice all girls are beautiful 10s. Not a plain Jane to be seen. And oh yeah, the girls faces withdifferent hair color and different profiles sure look alike, hey, there she is again. I must be seeing things. Let me hurry and send them my bank card info so I can get me one of those Ruskies.
Response from AmourFactoryDec 28, 2021
Dear Bruce,
Thank you for sharing your feedback about the website.
It is true that there are many good-looking users on the platform. It is only natural for every user to try to present himself/herself in the best way possible and use that make-up, professional photographers, tricks with light, etc. in order to look the best on the platform.
Nevertheless, we do not recommend sending your bank details to someone on the platform for security reasons.
Moreover, we want to remind you that we are an online-international communication platform where we provide our members with fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website and we do not provide members to the members.
In case you have some other questions regarding the platform, feel free to contact us back at [email protected] at any time.
Therefore, we would greatly appreciate it if you decide to review the feedback, taking into account the explanation of how the website works.
Best Regards,
Support Team AmourFactory
FV
FV
WARNING ABOUT AMOURFACTORY.COM
WARNING : DON'T CREATE AN ACCOUNT AND DON'T UPLOAD YOUR PICTURE ON THISE DATING SITE. THESE PEOPLE ARE SERIOUS CRIMINALS OUT TO STEAL YOUR ID INFORMATION:
This web site is another money making con artist site running by criminals probably Russians. Soon after I created my account and uploaded my pictures I realised this dating site is corrupt and ladies are fake or hired by those who are running this scam, so I tried to delete my profile which is easily possible with other legitimate sites but I couldn't. I send an email to the customer support requesting deleting and removing my profile but they refused. Instead they are asking for more info about my ID (complete name as it is on my documents). These people steal peoples ID and pictures and used them in different marriage agencies or use them in other criminal activities. When I tried to find my profile ID number I realise that they have blocked my IP address so I can't even open their site, not even without logging on to the website.
I don't know to whom or where I should report this but the least I can do is to warn others. this is copy of their email :
Jason (Customer Support)
Dec 14, 2021, 3:40 GMT+2
Dear FV,
We have received your data removal request.
Please note that we take your privacy rights seriously and endeavor to comply with all applicable laws and regulations as to your personal data.
We kindly ask you to pay attention to the fact that we may need to retain some of your data if you initiate any claims against us in the future. In such cases, we have to process some of your data within a lawful limitation period of 3 years (for example, your name, registration date, list of complaints and appeals, history of spending, etc.).
For deletion of the account please provide us with:
* profile ID indicated in your account;
* your full name indicated in your documents;
* consent to withdraw from complaints against us. - f.ex. "I, John Smith, confirm withdraw from complaints...".
This information is required in order to verify your identity and prevent unauthorized data removal.
By providing consent to withdraw from complaints, we consider that you withdraw from any pending or future complaints, refunds, chargebacks, and initiating claims (including taking part in class actions) against our service.
If we don’t receive the required information or it is provided incorrectly, it will not be possible to fulfill your request. We will wait for this information in reply to this letter.
Best regards,
Jason from Customer Support
Response from AmourFactoryDec 16, 2021
Dear Sir,
Thank you for taking the time to share your concerns.
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
We do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
Also, from our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.
Please note that our website is legit and information about it stays in our Terms of Use and Policies that are open for every member on the main page of the platform. Moreover, we do not share the information about the account or what was published there with third parties, even if will be contacted by your relatives or friends.
We need to remind you that the deletion process was established in order to verify that you are an account owner and prevent unauthorized data removal.
We want to emphasize once again that we work in accordance with the law, which defense not only customers but also merchants.
Therefore, we need to ask you to reread the letter from Jason, as we do not ask you to provide your ID document, but the profile ID number that was assigned by the system when you registered on the website.
Also, please note that we do not know your IP address and cannot block it, but our members can block the website in their browsers, the same as the profile itself.
Sadly, we have no email of yours to check your account, so we would appreciate if you contact us via email [email protected], so we would check it.
We are always open to cooperation! Moreover, we care a lot for the safety and security of our customers, so if you find anything suspicious, please let us know as soon as possible, so we would be able to check it from our side.
We work 24/7, so we would be looking forward to your letter.
Best Regards,
Support Team AmourFactory
DA
Dale
Can you help me get into my account…
Can you help me get into my account please
Response from AmourFactoryNov 23, 2021
Dear Dale!
Thank you for your review!
I hope that you like using our website!
Please, be kindly informed that if you need assistance with sign in kindly ask you to let us know about his problem at [email protected]
Yours faithfully,
Amourfactory Customer Support
GE
Gerald
I'm very suspicious that the women on…
I'm very suspicious that the women on this site get a commission. The videos and mail is quite expensive and the women I've met, very lovely, promote both.
Response from AmourFactoryNov 16, 2021
Dear Gerald,
Thank you for your comment on our website.
We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles before posting them on the website (such members have a label "Verified Member" on the website, who confirm their registration with the documents and check background).
Also, we always consider any suggestions from our customers and constantly improve the website for better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend.
Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!
In addition, we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
Nevertheless, if you have some questions about the website or problems using the platform, you can contact us at [email protected].
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team AmourFactory
