AmourFactoryReviews of amourfactory.com

Response from AmourFactoryJul 17, 2026

Hi Richard, We’re glad to hear the credit-based system has been a better fit for you. We also appreciate your thoughts on the platform design, as feedback like this helps us understand how users experience the interface and where improvements may be needed. If you'd like to share more feedback, thoughts or suggestions about our service, you can always contact us at [email protected]. Best regards, Trisha from AmourFactory

Response from AmourFactoryMay 18, 2026

Hi Charles, Our platform brings together people with different communication styles, some conversations naturally take more time to warm up. The search filters can help narrow things down by location if distance is a concern. If there's anything we can do to improve your experience, we'd love to hear from you at [email protected]. Best regards, Trisha from AmourFactory

Response from AmourFactoryApr 23, 2025

Dear User, Thank you for your feedback. We're sorry to hear about your experience. Please be assured that all profiles undergo verification, and we take concerns about suspicious behavior seriously. If you've encountered unusual activity, we encourage you to report it directly or contact us at [email protected] so we can investigate further. We’re here to help improve your experience. Best regards, Shea from AmourFactory Support Team

Response from AmourFactoryJan 16, 2025

Dear Dominick, Thank you for your feedback! We appreciate your perspective and are glad to hear that the platform is working for you so far. If you ever have any questions or need assistance, feel free to reach out. Best regards, Shea from AmourFactory

Response from AmourFactoryDec 7, 2024

Dear Matthew, Thank you for your feedback. We understand that cost can be a concern, and we appreciate you sharing your thoughts. If you'd like more information on credit packages or other ways to make the most of your experience, feel free to contact us. We strive to offer value while maintaining a positive experience for our users. Let us know if you need any assistance! Best Wishes, Shea from AmourFactory Support Team

Response from AmourFactoryJul 3, 2024

Dear Noah, Thanks for your feedback, but it seems we need more details to help you effectively. Don't hesitate to contact us via [email protected] if you need help, we'd like to look into it and make things right for you. Best Wishes, Amourfactory Customer Support

Response from AmourFactoryMar 14, 2022

Dear Thomas, Thank you for your comment on our website.  We have a special procedure of contact exchange on our platform in accordance with the requirement of the IMBRA Act of 2005. Please be advised that any attempt of contact exchange in chat or correspondence out of the special procedure is unavailable due to privacy protection. In case you want to know the details of this procedure, please contact our Support Team at [email protected]. We are always available for our members 24/7 and ready to help.  Best Regards, Support Team AmourFactory

Response from AmourFactoryNov 16, 2021

Dear Gerald, Thank you for your comment on our website. We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles before posting them on the website (such members have a label "Verified Member" on the website, who confirm their registration with the documents and check background). Also, we always consider any suggestions from our customers and constantly improve the website for better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments! In addition, we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile. Nevertheless, if you have some questions about the website or problems using the platform, you can contact us at [email protected]. We are always available for our members 24/7 and ready to help. Best Regards, Support Team AmourFactory