AmourFactory is an online dating platform designed for those who enjoy the lighter side of romance. It's a space where users can engage in warm, lighthearted conversations that bring charm, laughter, and joy into daily life. Whether you're new to romantic communication or simply want to enjoy easy-going interactions, AmourFactory provides a relaxed and welcoming atmosphere where every message feels natural and uplifting.We believe that connection can start with a simple dialogue. That’s why the platform is built to encourage meaningful conversations without pressure. You set the pace — share your thoughts, exchange smiles, and feel the confidence that comes from being heard and appreciated.With a focus on simplicity and ease, AmourFactory helps you explore the exciting moments that romantic communication can bring. It’s not about searching or chasing, but about letting things unfold through friendly, meaningful exchanges. Each conversation is a step into something brighter — where charm is made, one talk at a time.Join AmourFactory and see how delightful conversations can add spark to your day.
AmourFactory (amourfactory.com) has 161 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
amourfactory.com
Website
amourfactory.com
Category
Adult Entertainment
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Stay away from this site. Easy to catch women lying. The site will do nothing other than lie in reply. You will have to fight for days to get your account deleted. Complete scam.
Response from AmourFactoryMar 31, 2022
Dear Brian,
Thank you for taking the time to leave your feedback.
First and foremost, we have never scammed anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.
If you have any evidence or proofs of the behavior that violates our website rules, please contact us via [email protected] immediately in order to report it to us.
If you have any concerns, feel free to share those with us as well! We are always here for you, working 24/7!
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team AmourFactory
LV
Luke V.
Organised crime
Organised crime.
I have not been able to find one review where 2 people on this site have successfully met each other.
Bottom feeding scum.
Lucky I never actually purchased any credits but I almost did. I realised when the same drop dead gorgeous women kept sending me letters and messages. I answered a couple messages with questions such as “hello, nice to meet you, what do you like to do in your spare time and what is it your trying to achieve on this site” and the answer was hilarious-
“ do you like fishing, my brother takes me fishing in the sea”
Now I never sent another message to her but she keeps writing me letters. Scam.
Another drop dead gorgeous women sent me a letter, the only one I could open with the complimentary credits. This letter explaining her story of abuse from her ex husband military man and how much she thinks we could make a life together because she can tell that I am a good man. Hilarious
Don’t be sucked in fellas, bottom feeding scum anyone involved in this.
Another drop dead gorgeous women trying to message me is a cardiac surgeon who works 15 hours a day. So i followed this woman, she is always online, she must be chatting during heart surgery. Hilarious
If your somewhat a lonely person and you enjoy the attention from fake people that could not care less about you then I feel sorry for you guys, that is really sad. Try other sites with one off payments and not so beautiful women. At least you have more chance of chatting to a real human.
Absolutely disgusting and unethical the human race can be. Anything for money. These guys have legally covered there backsides in every way. Allot of thought gone into the set up of this scam.
I have asked to be deleted, this should be easy but no I have to go through the customer support team and they will not delete account without my consent that I will not make any complaints or file class action against them. Yes this is true I am not making this up. Have you ever heard of anything like this. What a disgrace.
Another thing I noticed is that I cannot delete my photos. Which worries me. I may see my photo someday on a Russian crime site because I’m sure the Russians are behind this scam.
I never write reviews but this one needed to be written, if I can save one poor soul from wasting there time then it’s worth it.
Try different sites, I don’t really know which ones but don’t be bothered with these bottom feeding scum.
Response from AmourFactoryMar 29, 2022
Dear Luke,
Thank you for the prompt review, we appreciate your taking the time into this matter!
First of all, let me please inform you that we are a platform for communication, not a dating website.
Please, be kindly informed that the members establish their English level on their own and they may meet some difficulties in translating the correspondence.
Also, please note that we may not limit the members in communication, if they want to drop you a few lines they are more than welcome to do this. And if you do not wish to communicate with the member you may block him/her.
In addition, I would like to draw your attention to the fact that we as well do not limit members in using the platform. And if you see a member who is often online you are more than welcome to get in touch with the member and ask why he or she spends such a period of time on the platform.
We do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile. In addition, we carefully approve all the users to be registered on our website. Our users’ profiles are not confirmed unless we verify their ID and background.
We never refuse the members to delete their accounts, however, we are always ready to help with the website navigation or any other issues he or she may have during using the website. If the customer refuses any assistance from customer support, they assist with the deletion request.
If you still need assistance with deleting the photos please feel free to contact us via [email protected] and we will be glad to help you.
We hope that you may give the platform another breath and you will never be disappointed with the services we provide.
Thank you for your time, Luke!
Best regards,
Amourfactory Customer Support
AF
Al F.
I’ve had another 38 messages today…
I’ve had another 38 messages today, example:
‘Will you travel to mars with me?’
‘Are your arms big enough to hold my heart?’
‘I dream of you already are you dreaming of me’?
Right - we have no photo just a profile saying if they or any family they know of need to get out of the start of WW3 our Govt can help so
get in contact and we have given an email.
We are doing this to help Ukrainians.
The replies clearly show the ‘girls’ are NOT in Ukraine, have no feeling of fear of their country being destroyed and haven’t even read our profile yet in some cases have sent up to 10 messages and every one a question.
This is clearly a completely fraudulent website and anyone who believes they are messaging the ‘girl in the photo’ is being completely conned.
Wake up everybody. You’re conversing with a man in an office who just wants dollars for each reply you do.
Even the positive reviews on here all use exactly the same phrases, in some cases they are identical but from ‘different’ people. Total scam.
EDIT: several messages today each with multiple shallow questions. The objective being to get us to believe these are actually from ‘girls’ when our profile clearly states we are on the site to make contact to help Ukrainians.
It’s very clear the site is a SHAM.
Response from AmourFactoryMar 22, 2022
Hello there,
Thanks for sharing your feedback!
We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible.
Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.
Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label ""Trusted User"").
By the way, some users may use general messages found on the Internet or translated, e.g. by Google translator or the translator to set up an initial contact.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
AmourFactory Support Team
CO
Consumer
And on it goes:
And on it goes:
Us: 'Please contact regarding safe passage from Ukraine we can assist with this, couples ot families please, we want to help'
Fake Amourfactory Ukranian response: 'what is your favourite colour?' then 'I love reading, do you?'
All to encourage a response that is paid for.
Amourfactory are utter SCUM.
Caught out because Ukraine is war torn and NO ONE on Amourfactory is actually there.
Edit after Amourfactory reply: A load of made-up nonsense as a response. You have no girls in Ukraine, if anywhere. You’ve fabricated a website out of thin air to scam 29 cents a reply from the gullible.
You should be utterly ashamed. We will be taking this further and are currently looking into ownership of the company after which we will update on here.
TrustPilot is TrustPilot and here for a reason.
Response from AmourFactoryMar 21, 2022
Dear Member,
Thank you so much for taking the time to share your thoughts about the website.
We completely understand your worries about the situation in Ukraine. We appreciate your intention to help our members in some ways available from your end. However, due to the Russian invasion of Ukraine, a lot of our members have no choice but to stay home or be temporarily relocated. They want to distract themselves from the surrounding situation, so they try to start a casual conversation and try not to spread those issues to their friends. We can't control the topics of the conversations or force them to choose specific themes.
If your doubts make you uncomfortable in using the website, please contact us via [email protected] and share your concerns with our Support team. They will do their best to check this matter and make your experience better.
We look forward to hearing from you!
Best Regards,
Amourfactory Customer Support
TP
Thomas P.
Trying to Share Information
How do I go about getting the woman's email address and phone number? How do I share my email address or phone number with a potential suitor?
Response from AmourFactoryMar 14, 2022
Dear Thomas,
Thank you for your comment on our website.
We have a special procedure of contact exchange on our platform in accordance with the requirement of the IMBRA Act of 2005. Please be advised that any attempt of contact exchange in chat or correspondence out of the special procedure is unavailable due to privacy protection.
In case you want to know the details of this procedure, please contact our Support Team at [email protected].
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team AmourFactory
HA
Honest A.
Amour Factory
Amour Factory - Fraud
Amour Factory is supposed to be a place for people to meet and possibly engage in a relationship should they connect on a deeper level. The framework of this site essentially uses an algo to keep male customers spending money to acquire tokens for the purpose of engaging conversations. The problem is Amour Factory has no intention of allowing a connection or allowing 2 adults to continue having conversations outside of their website. Should I want to have a conversation with someone on whatsapp that I met on Amour Factory, what is the problem? AmourFactorys' many rules dictating the manner in which two adults can progress their relationship based on the number of tokens they spend engaging is indicative of the fraud the perpetuate. If I am wrong, prove that you are not using these women as clickbait and you are actually not a dating site at all. Men, please make better use of your time and find another means of engaging others. This site was built for one purpose, to take your money and leave you with hot air. Live a little and stay away from this site.
RE: AmourFactory Response
Integrity? When you make people pay to chat with someone else just to get to know them, its fraud. This is not even about the money you charge, it more related to the fact that your rules dictate and control the development of any relationship. The progressive cost stack to buy tokens is unreasonable. 20 tokens for 2.99 then 45 tokens for 20 dollars. I guess the question is, does your "special procedure" benefit Amour Factory or the customer. Your special procedure assigns a value to the interaction between individuals which should be free. Sites usually charge in an effort to further the development and increased functionality of the site. Not to pimp the women on the site. Thanks for your calculated response but I don't think Amour Factory will be around much longer. I was on the site for a couple days and this was the conclusion after such a short period of time. Men, just stay away.
Response from AmourFactoryMar 11, 2022
Dear Customer,
We are thankful for your time and your feedback.
Please be informed that as a platform for communication we do our best to provide you with a safe place to communicate and have a great time.
I'd love to highlight that we are very serious about our integrity and security, as our main goal is to create a safe space for communication and exploring new cultures and ideas.
We try to make sure that all the members are sincere in their communication and we have a serious procedure of verifying the identity of the person, so we know there is no fraud or scam on our website.
In order to protect our members, we have a special procedure for exchanging personal information on the website.Also, there is an opportunity to set up a real meeting using our services.
Please contact us via [email protected] in order to learn about it or in case you have some other questions.
Best regards,
AmourFactory Customer Support
TS
Theta S.
2-3 normal chats kinda 10 min each for…
2-3 normal chats kinda 10 min each for 20 euro?
15+ Sure chats unlimited in time in Badoo for that cost if use it wise.
So when i have no spare 20 euro ladies autooffended by feeling me ignoring them. Service managament is horrible, monetizing outdated, UI horrible, but u can ask detailed feedback how to fix it according to modern quality standarts of customer service in my tg @NLevitskiy for 200euro/min .
Response from AmourFactoryFeb 26, 2022
Dear Theta,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
AmourFactory Support Team
MI
Madalin I.
This site is SCAM.
This site is SCAM.
I was registered to two of their sites and was paying hundreds and they blocked both accounts on their site,giving a reason that according t paragraph 9 of terms of use,we can suspend or terminate the account at anygiven time,whitout any further explanation.This was the same f#$$Kevin from Customer service.I paid around 600 $ and they suspended my account.This is money grabber,scam and criminals stealing money and blocking you whitout any given reason.AVOID AT ALL COSTS.The money invested in their fake site would have been netter spend in the country of the girls i was talking to. Garbage site,extemly expensive and money grabbing. This is the msg i received from this Kevin,twice,from both the sites i was registered to.
Georgio
Feb 21, 2022, 4:56 GMT+2
What are you talking about Kevin? you are the same guy who reply the same stupid message on another site i was using. You blocked me on both site, for non reasonnable justification or explanation. I made a lot of investments on your both sites, and you are replying me with nonsense stupid response stating my acount is blocked permanently because of what? what kind of stupid explanation is this? If i was a criminal i understand,but a honest man who made payments and was getting closer with 2 users and was about to ask for their contact via your services, you block me? whitout reason because you took a lot of money from me, you thiefs. i will open a lawsuit against you, as many customers had openened
Sent from my iPhone
Kevin (Customer Support)
Feb 21, 2022, 4:41 GMT+2
Dear Georgio,
We are letting you know that your account is now permanently closed.
The decision was made according to paragraph 9 of our Terms of Use.
In accordance with paragraph 9 of the Terms of Use which you have accepted when registered on the website, the Company has the right to suspend or terminate your use of the service temporarily or permanently on its sole discretion without further explanation or reasoning.
Response from AmourFactoryFeb 21, 2022
Dear Madalin,
Thank you for taking the time to leave feedback about our website.
Please, kindly note that before signing up with us, you have been asked to review and agree to the Terms of Use. You may check them here: https://amourfactory.com/public/terms-of-use.
Therefore, by signing up with the platform, you agree to follow its rules and regulation. Sadly, we have discovered that you have violated the Terms of Use, which led to your account being removed from the website.
We ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
However, we also stricly follow the Terms of Use and ask the same from our customer. Once again, you have violated the negotiations and that violation led to your account being blocked.
We would appreciate if you decide to review your feedback based on the provided explanations.
Take care and stay safe!
Best Regards,
Support Team AmourFactory